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About

The future of hospitality technology. Simple. Secure. Mobile. A property management system trusted by over 2500 properties globally. Salient features. Optimize operations & maximize revenue. Increase revenue & decrease spend with a single stack solution. Agile implementation process. One team to support all products. Add & remove products on the go. State of the art frontdesk system. Eco-friendly digital registration & electronic folios. Integrated card payments ID and passport scanning. Flexible upgrade and up-sell module. Next generation central reservation system. Direct integration with booking.com and Expedia. Integrated with over 250+ otas and gds through staah channel manager. Real time inventory. Flexible distribution. Revenue management. Comprehensive rate calendar with statistics, alerts and budget comparison. Simple to use rate plan management. Restrictions & overbooking controls.

About

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in the hospitality industry looking for a cloud-based property management solution that allows streamlining of processes

Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Works good for rooms and you can configure the settings however you need to accommodate your layouts.

Cons

  • You can't track conversions for google ads as they don't have tracking ability.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HotelKey
Founded: 2015
United States
www.hotelkeyapp.com

Company Information

roommaster
Founded: 1995
United States
roommaster.com

Alternatives

Alternatives

SynXis

SynXis

Sabre
SynXis

SynXis

Sabre

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Canary Digital Tipping Supported
QuickBooks Online Supported
Akia Not Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
Docyt Supported
Fedelta Point of Sale Not Supported
Flexkeeping Not Supported
H&L POS Not Supported
Idealpos Not Supported
Inn-Flow Supported
IronWiFi Not Supported
LodgIQ Not Supported
Stripe Supported
UpsellGuru Not Supported
Whistle Messaging Not Supported
Windcave Not Supported
Xero Supported

Integrations

Canary Digital Tipping Supported
QuickBooks Online Supported
Akia Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
Docyt Not Supported
Fedelta Point of Sale Supported
Flexkeeping Supported
H&L POS Supported
Idealpos Supported
Inn-Flow Not Supported
IronWiFi Supported
LodgIQ Supported
Stripe Not Supported
UpsellGuru Supported
Whistle Messaging Supported
Windcave Supported
Xero Not Supported
Claim HotelKey and update features and information
Claim HotelKey and update features and information
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Claim roommaster and update features and information