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About

Hostie is an AI-driven restaurant communication and guest engagement platform that acts as a virtual concierge to answer every call, text, and message in your restaurant’s voice, reducing missed reservations, capturing more revenue opportunities, and improving operational efficiency. It automatically handles inbound phone calls, text messages, and emails with natural-sounding conversational AI, provides real-time visibility into interactions and transcripts, and keeps guest history and data under the restaurant’s control for better service continuity. It connects with major reservation systems and POS tools to manage reservations, modifications, event inquiries, and messaging across channels and supports multilingual interactions in over 20 languages, so diverse guests are served without language barriers. Built by restaurant operators, Hostie aims to free up staff from routine communication tasks while maintaining a seamless guest experience.

About

We bring restaurants and guests to the same table and strive to strengthen their connection. With a delectable blend of modern technology and human touch, we offer restaurants the tools, services and support they need to work smarter, boost efficiency, increase profits, and create exceptional experiences for their guests. Zenchef is a single and fully-integrated platform for restaurants : Reservation, Mobile payment, loyalty. Created in 2010 and has more than 7000 customers in 15 different countries. It's a complete customer experience management tool (before, during and after the service) without commission or intermediary for restaurateurs. The restaurant owner remains independent! With only one software, manage all your reservations, your website, your digital menus, the click & collect, your reviews, your customer file, the digital payment by QR Code, your marketing campaigns... Key figures: 2 hours saved per day, No-Show <1%, 0€ commission fee, +30% table turnover.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants and hospitality businesses that want an AI-powered virtual concierge to handle all guest communications and reservations so staff can focus on service

Audience

Restaurant businesses in search of a solution to manage their operations, customers and processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hostie
Founded: 2024
United States
hostie.ai/

Company Information

Zenchef
Founded: 2010
France
www.zenchef.com

Alternatives

Alternatives

Tablemanager

Tablemanager

Tablebooker
UMAI

UMAI

UMAI Restaurant Software
Choice QR

Choice QR

Choice
e-Res

e-Res

Kernow Software
TablesReady

TablesReady

Table's Ready, LLC

Categories

Categories

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Integrations

Google Maps
Instagram
Lightspeed Retail
Olo
OpenTable
Painapo
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp
Zelty

Integrations

Google Maps
Instagram
Lightspeed Retail
Olo
OpenTable
Painapo
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp
Zelty
Claim Hostie and update features and information
Claim Hostie and update features and information
Claim Zenchef and update features and information
Claim Zenchef and update features and information