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About

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY *Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) *Automate 93% of repetitive guest communication with AI Replies *Increase earnings by 25%+ with Dynamic Pricing *Track performance with advanced reporting and insights *Self-serve Owner Portals and automated statements for professional, transparent owner reporting *Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: *Award winning 24/7 phone support, with help always a call away *A comprehensive Help Center for self-service *A 97%+ customer satisfaction rating *Global team for multi-language coverage

About

Hotel management can be chaos at times and in order to reduce the heavy weight of troubles that come with shift changes, unfollowed checklists and incomplete tasks, maintenance and repair mishaps, RunShiftRun will be the savior software you rely on! This cloud-based platform allows you to tackle all of those pesky problems that eventually lead to stressed & unengaged employees and tremendously cut down the waste of time and resources. RunShiftRun allows your guest to download our guest version app and communicate with your team and all departments at any time. Guests will be able to request services, leave reviews and much more. Observation is the key to solving problems. RunShiftRun replaces antiquated communication mechanisms, such as handwritten logbooks, spread out sticky notes, and walkie-talkies, with a social platform that gets communication in writing, adding accountability and efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property Management Companies & Vacation rental managers

Audience

Hotels that need a guest communication platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Sign up and receive a free demo and custom quote
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Very happy with Hostaway and all it does - particularly for making our internal processes a lot easier.
  • Hostaway is a powerful, thoughtful, and user-friendly PMS and I'm so glad I chose them. The onboarding process made me feel like they really cared about my learning the software thoroughly and held my hand through the trickier parts like integration with VRBO. It was a great experience being trained by Shabeeb and his counterparts. All of my trainers were brilliant, patient, kind, and affective teachers. Since "graduating" I have had great luck with the live chat support as well. I feel like Hostaway is an international family that has one common goal: making sure our guests have the best experience possible. I love the automated email system that lets me provide detailed information for my guests at each step of the booking, planning, checkin, and checkout process. I feel confident that my calendars are properly synched and up-to-date.
  • We needed a platform that would scale with our anticipated growth. It needed to be affordable from day one, but not be deficient in the professional property management features our clients were expecting. Hostaway has delivered features and capabilities which exceed our expectations.
  • The new inbox feature is great along with excellent integration with Airbnb. Great customer service is a plus. Always happy with the service!
  • Easy Accessible One platform for all listings API Integration Automation Easy access to dashboard Unlimited onboarding calls Great team of onboarding and sales specialist!!
  • Ease of service, clear communication, system is set up to do endless things to make property managing streamline with all the technology needed to take out hours of messaging. Platform is really the best I've seen and I've view several demos. Great trainer & facilitator who help you to understand the software, setting me up to win & not struggle. Love the follow up with trainer. He really show care and that he want me to succeed using the software to my benefit.
  • Ease of use. Lots of Support - Akeeshan, Uvindu, Mohameed etc. Competitive cost. Good integration to OTAs. Email Automation.
  • The company I work for has been using Hostaway for some time now, I easily adjusted to the software and received great support.
  • They were very patient with me, understand and explain on the different way to make it easier for me. Perfect to manage all the channels in one.
  • So far, they concentrate on helping you get it done quickly, they don't have a format, you just ask what you need to know!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hostaway
Founded: 2015
Finland
www.hostaway.com/

Company Information

RunShiftRun
Founded: 2016
United States
runshiftrun.com

Alternatives

Alternatives

Smoobu

Smoobu

Smoobu GmbH
Walkie-talkie

Walkie-talkie

Picslo Corp
FCS CosmoPMS

FCS CosmoPMS

FCS Computer Systems
Otello

Otello

Hotech

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

AIPEX Virtual Concierge
Airbnb
Amadeus LinkHotel
Authenticate.com
Beyond
Braintree
Breezeway
ChargeAutomation
Duve
Easyflow
Enso Connect
Operto Teams
Rankbreeze
Stackreaction
SuiteOp
TheReach
Topkey
Vrbo
Wheelhouse Pricing
Workers by Delos

Integrations

AIPEX Virtual Concierge
Airbnb
Amadeus LinkHotel
Authenticate.com
Beyond
Braintree
Breezeway
ChargeAutomation
Duve
Easyflow
Enso Connect
Operto Teams
Rankbreeze
Stackreaction
SuiteOp
TheReach
Topkey
Vrbo
Wheelhouse Pricing
Workers by Delos
Claim RunShiftRun and update features and information
Claim RunShiftRun and update features and information