Hostaway vs. Rategenie Comparison


Hostaway	Rategenie Tokeet	+	+
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About Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) Automate 93% of repetitive guest communication with AI Replies Increase earnings by 25%+ with Dynamic Pricing Track performance with advanced reporting and insights Self-serve Owner Portals and automated statements for professional, transparent owner reporting Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: Award winning 24/7 phone support, with help always a call away A comprehensive Help Center for self-service A 97%+ customer satisfaction rating Global team for multi-language coverage		About Rategenie is the smartest way to set prices for your short-term vacation rental. Automatically update your rates daily with the perfect price across multiple channels. Rategenie provides the data and insights you need to maximize your profits. Our simple-to-use calendars and charts make it all easy. Update all connected channels at least once per day with your perfect price. Say goodbye to stale prices and low-revenue bookings. An intuitive dashboard and rich market data mean you have all the information you need to make important decisions. Automatically change your prices as your rental occupancy changes, or set your nightly prices based on historical data. Our wide range of rules and customizations helps you create pricing that's perfect for you. Apply discounts and hikes based on rules for things like last-minute bookings, local events, or specific days of the week.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Property Management Companies & Vacation rental managers		Audience Vacation rental owners and managers seeking a solution to manage their operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Sign up and receive a free demo and custom quote Free Version Not Supported Free Trial Not Supported		Pricing $9.99 per rental/mo A sliding price scale starting at just $9.99. Cost per unit goes down as more are added. A free 15-day trial is open to all Tokeet users - no commitment. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.2 / 5 support 4.3 / 5 Read all reviews
Pros from Real Users Pros Very happy with Hostaway and all it does - particularly for making our internal processes a lot easier. Hostaway is a powerful, thoughtful, and user-friendly PMS and I'm so glad I chose them. The onboarding process made me feel like they really cared about my learning the software thoroughly and held my hand through the trickier parts like integration with VRBO. It was a great experience being trained by Shabeeb and his counterparts. All of my trainers were brilliant, patient, kind, and affective teachers. Since "graduating" I have had great luck with the live chat support as well. I feel like Hostaway is an international family that has one common goal: making sure our guests have the best experience possible. I love the automated email system that lets me provide detailed information for my guests at each step of the booking, planning, checkin, and checkout process. I feel confident that my calendars are properly synched and up-to-date. We needed a platform that would scale with our anticipated growth. It needed to be affordable from day one, but not be deficient in the professional property management features our clients were expecting. Hostaway has delivered features and capabilities which exceed our expectations. The new inbox feature is great along with excellent integration with Airbnb. Great customer service is a plus. Always happy with the service! Easy Accessible One platform for all listings API Integration Automation Easy access to dashboard Unlimited onboarding calls Great team of onboarding and sales specialist!! Ease of service, clear communication, system is set up to do endless things to make property managing streamline with all the technology needed to take out hours of messaging. Platform is really the best I've seen and I've view several demos. Great trainer & facilitator who help you to understand the software, setting me up to win & not struggle. Love the follow up with trainer. He really show care and that he want me to succeed using the software to my benefit. Ease of use. Lots of Support - Akeeshan, Uvindu, Mohameed etc. Competitive cost. Good integration to OTAs. Email Automation. The company I work for has been using Hostaway for some time now, I easily adjusted to the software and received great support. They were very patient with me, understand and explain on the different way to make it easier for me. Perfect to manage all the channels in one. So far, they concentrate on helping you get it done quickly, they don't have a format, you just ask what you need to know!		Pros & Cons from Real Users Pros The features are unique, powerful, and super helpful. The price is low. This is best soft and it's price, features, and ease of use. Design is really looks cool. I don't think they could have made this any easier...it synchronized instantly and prepared my whole rate calendar the moment I clicked save on the strategy Simple setup, you can even log in with your tokeet account. they give you a nice long free trial too before you pay anything (and it's not much money anyway). It costs about $10 per house per a month and it makes me a significant amount more, so it's a no brainer. Cons There's not much I can find wrong with Rategenie so far. Nothing at all...there's literally nothing bad about it There are no issues after 1 month of use on 12 properties. I guess its a little difficult to understand all of the stuff its doing but you don't need to if you use the automatic strategies I would like to see more pre-set strategies (like ones that focus on long term bookings, or ones that always undercut a specific competitor lol)
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Hostaway Founded: 2015 Finland www.hostaway.com/		Company Information Tokeet United States www.rategenie.io
Alternatives Smoobu Smoobu GmbH		Alternatives Hostaway
rezStream Cloud PMS rezStream		Elina Vestibule Marketing
Lodgify		Smoobu Smoobu GmbH
Beds24		Operto Teams Operto Guest Technologies
Your.Rentals View All		RevMax View All
Categories Channel Management Supported Dynamic Pricing Supported Guest Messaging Supported Hospitality Property Management Supported Hotel Booking Engines Supported Hotel Channel Management Supported Rental Property Management Supported Vacation Rental Supported		Categories Hospitality Property Management Supported Rental Property Management Supported Vacation Rental Supported
Hospitality Property Management Features Built-in Accounting Supported Catering Not Supported CRM Supported Employee Management Supported Extended Stay Supported Front Office Management Supported GDS / OTA Integration Supported Group Management Supported Guest Experience (GEM) Supported Housekeeping Management Supported Loyalty Program Supported Maintenance Management Supported Marketing Automation Supported Marketing Management Supported Multi-Property Supported Online Booking Supported Point of Sale (POS) Supported Reservations Management Supported Reviews Management Supported Single Property Supported Vacation Rental Supported Rental Property Management Features Credit Check Supported Expense Management Supported Online Payments Supported Owner Portal Supported Tax Management Supported Tenant Management Supported Tenant Portal Supported Tenant Screening Supported Vacancy Tracking Supported Website Management Supported Vacation Rental Features Contact Management Supported Fee / Commission Management Supported Guest Reviews / Ratings Supported Housekeeping Management Supported Lead Management Supported Owner Statements Supported Payment Processing Supported Property Database Supported Reservations Management Supported Vendor Management Supported Work Order Management Supported Show More Features Channel Management Features Campaign Management Supported Channel Analytics Supported Incentive Management Not Supported Inventory Control Not Supported Lead Management Supported Opportunity Management Not Supported Order Management Not Supported Partner Management Not Supported Product Management Not Supported Reseller Management Not Supported Hotel Channel Management Features Inventory Management Supported Kill Switch Not Supported Promotions Management Supported Rate Management Supported Reservations Management Supported Restriction Management Supported		Hospitality Property Management Features Built-in Accounting Supported Catering Not Supported CRM Supported Employee Management Not Supported Extended Stay Supported Front Office Management Not Supported GDS / OTA Integration Not Supported Group Management Not Supported Guest Experience (GEM) Not Supported Housekeeping Management Not Supported Loyalty Program Supported Maintenance Management Not Supported Marketing Automation Supported Marketing Management Supported Multi-Property Not Supported Online Booking Not Supported Point of Sale (POS) Not Supported Reservations Management Not Supported Reviews Management Not Supported Single Property Not Supported Vacation Rental Not Supported Rental Property Management Features Credit Check Not Supported Expense Management Not Supported Online Payments Not Supported Owner Portal Not Supported Tax Management Not Supported Tenant Management Not Supported Tenant Portal Not Supported Tenant Screening Not Supported Vacancy Tracking Supported Website Management Not Supported Vacation Rental Features Contact Management Not Supported Fee / Commission Management Supported Guest Reviews / Ratings Not Supported Housekeeping Management Not Supported Lead Management Not Supported Owner Statements Not Supported Payment Processing Not Supported Property Database Not Supported Reservations Management Not Supported Vendor Management Not Supported Work Order Management Not Supported
Integrations Airbnb Supported Booking.com Supported Vrbo Supported Amadeus LinkHotel Supported Authorize.Net Supported DPGO Supported Easyflow Supported Expedia Supported FieldStay Supported Into Supported OwnerRez Not Supported RentOS Supported Stackreaction Supported Stripe Supported TheReach Supported TurnMyRental Supported WALoops Supported Wheelhouse Pricing Supported Workers by Delos Supported inkSTR Supported Show More Integrations View All 50 Integrations		Integrations Airbnb Supported Booking.com Supported Vrbo Supported Amadeus LinkHotel Not Supported Authorize.Net Not Supported DPGO Not Supported Easyflow Not Supported Expedia Not Supported FieldStay Not Supported Into Not Supported OwnerRez Supported RentOS Not Supported Stackreaction Not Supported Stripe Not Supported TheReach Not Supported TurnMyRental Not Supported WALoops Not Supported Wheelhouse Pricing Not Supported Workers by Delos Not Supported inkSTR Not Supported Show More Integrations View All 5 Integrations
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