HostReply

HostReply

HostReply OÜ
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About

Messaging & Pricing Tools for your Short Term Rental. State of the art channel manager for just $5/month. Host Tools was built by hosts for hosts, is easy to use and has all the tools you need to manage your Vacation Rental. Stop wasting your time sending repetitive messages, making price adjustments and setting availability. Create an account and begin your free 30-day trial. No credit card required. Link your Airbnb and/or VRBO account to allow Host Tools to send messages and adjust prices on your behalf. Easily create message rules using our templates and adjust your pricing settings in just a few seconds. Get More 5-Star Reviews & Stop Wasting Time Sending Redundant Messages. Host Tools is a better way to make your guests feel cared for while also saving you time. One centralized place to manage your listing's messaging, pricing, availability and more.

About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Airbnb hosts seeking a solution to improve their operations

Audience

Vacation rental hosts and short-term rental property managers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$8.00 per month
Free Version Not Supported
Free Trial Supported

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.8 / 5
ease 2.5 / 5
features 2.8 / 5
design 3.2 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to install. There isn't a lot i can say that is positive - sadly as I wasted a few months using Host Tools - tearing my hair out every other day.
  • This app has tools that facilitate easy communication and i love it. The developer did a very good job.
  • I like that it has everything in one place and its pretty reasonable priced.
  • Help with bookings of our vacation rentals. Making correspondence with guests easier and more efficient, when it works...

Cons

  • Worst system I have come across resulting in double bookings across platforms. The customer service was awful with no-one wanting to take responsibility for the issues with their software and treating me with disrespect. I moved to Smoobu as a channel manager and could not be happier.
  • So far after my observation, I haven't had any problems with this app yet that needs to be discussed, thank you.
  • The Hosttools App is supposed to make the flow of communication with guests easier and help manage the booking calendar. It does not quite do that. The software / app has lots of bugs. This app needs work, has lots of issues and is too expensive for what it does. It charges $5 per property / per connected account.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Host Tools
Founded: 2016
United States
hosttools.com

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Alternatives

Alternatives

Categories

Vacation Rental Supported

Categories

Guest Messaging Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Agoda Supported
Airbnb Supported
Guesty Not Supported
Hostaway Not Supported
Smoobu Not Supported
Vrbo Supported
WhatsApp Not Supported

Integrations

Agoda Not Supported
Airbnb Not Supported
Guesty Supported
Hostaway Supported
Smoobu Supported
Vrbo Not Supported
WhatsApp Supported
Claim Host Tools and update features and information
Claim Host Tools and update features and information
Claim HostReply and update features and information
Claim HostReply and update features and information