iLost for Business

iLost for Business

iLost
5.0 out of 5 stars
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About

Homebound is a web-based lost-property management system for hotels, motels, bed-and-breakfasts and guesthouses. It gives housekeeping and front-desk teams a shared searchable log for found items, photos, discovery and storage locations, guest claims and custody history. Staff can record items from a mobile-friendly page, with optional AI-assisted tagging; AI also suggests likely matches between guests' lost-item reports and logged found items for staff to confirm. Homebound sends guest notifications and claim links, and supports in-person collection or guest-paid return shipping. Guests enter a delivery address, choose a courier and pay online; Homebound arranges courier pickup and sends tracking details. Single properties can use the log without a subscription, setup fee or contract. Hotel groups can request custom white-label deployments and workflow integrations.

About

iLost for Business is a SaaS solution to manage the complete process of lost & found. iLost is reinventing the way organizations handle lost & found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost facilitates the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at your business location. Turning a process that used to be a hassle into a fast, easy, and simple process for organizations all the while freeing up valuable staff time. iLost for Business Lost & Found solution automates administrative tasks and provides detailed reporting. Your customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides organizations with an all round support enabling them to offer their customers an unmatched customer experience!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, motels, vacation rentals, airports, Airbnb hosts, and other public venues.

Audience

Organizations looking for a solution to improve the efficiency of the lost and found process

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to work with for our teams. Easy to use and navigate for customers. Fast support in case of questions.
  • Easy registration of items. User friendly. Many features available for us. Excellent customer support. Positive effect on customer satisfaction score.

Cons

  • N/A.
  • Having collaborated with iLost for nearly four years, our experience has been largely positive. While there were some areas for improvement during the implementation phase, upon reflection, we find that there are no significant negatives in either the process or the product itself.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Homebound
Founded: 2026
Australia
usehomebound.com.au/for-hotels

Company Information

iLost
Founded: 2013
The Netherlands
ilost.co/business

Alternatives

Lokate AI

Lokate AI

Lokate AI Technologies

Alternatives

FindMyLost

FindMyLost

5.0 out of 5 stars
IQtrac

IQtrac

IQware
iLost for Business

iLost for Business

iLost
5.0 out of 5 stars

Categories

Lost and Found Supported

Categories

Lost and Found Supported

Lost and Found Features

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Supported
Document Management Supported
Historical Reporting Supported
Image Recognition Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Supported
Unclaimed Items Management Supported

Integrations

EasyPost Not Supported
GitHub Not Supported
Google Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Supported
Microsoft Teams Supported
OPERA Cloud PMS Supported
Shippo Not Supported
Stripe Supported

Integrations

EasyPost Supported
GitHub Supported
Google Supported
Microsoft Entra ID Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
OPERA Cloud PMS Not Supported
Shippo Supported
Stripe Not Supported
Claim Homebound and update features and information
Claim Homebound and update features and information
Claim iLost for Business and update features and information
Claim iLost for Business and update features and information