HomeNetGuardSlimware Utilities
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Related Products
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About
HomeNetGuard scans your connected devices for weak passwords and notifies you about login attempts using common/weak credentials on open ports. HomeNetGuard also sends you an alert each time an unknown device connects to your home network. HomeNetGuard allows you to easily change your home network in case you set another connection (e.g VPN, Ethernet). Our smart security application remembers all devices previously connected to your home network and notifies about new ones, so you are always made aware of who is connected to your home network devices. Security scan is launched every 24 hours automatically or by clicking the ‘Scan Now’ button from the Home screen or Device details screen. During the security scan HomeNetGuard identifies potentially vulnerable devices which have open ports or weak passwords, notifies the user about them and provides helpful advice on how to resolve security issues.
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
WiFi risk scanner for individuals
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$55 - $75 /month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSlimware Utilities
Founded: 2010
United States
slimware.com/homenetguard
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Informativ
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