Ink DCS

Ink DCS

Ink Innovation
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About

Hitit, established in 1994, is ranked as one of the top 3 global airline and travel IT solution providers in the world. Hitit’s “Crane ” brand offers a comprehensive suite that serves the diverse needs of flag carriers, low-cost and hybrid airlines, as well as ground-handling agencies. Hitit is a one-stop shop for new generation airline IT solutions, with flexible “Software as a Service” modules geared towards every part of an airline’s business lifecycle. Hitit’s solutions and services provide its aviation industry partners with state-of-the-art technology for passenger services, operations, accounting, and cargo, among others. Hitit currently serves more than 40 airlines and travel partners across Europe, Africa, Asia, Middle East, North, and Latin America. Hitit’s current reservation system partner airlines have processed more than 77 million annual passenger bookings, making full use of seamless GDS integration, omnichannel distribution, and unlimited ancillary capabilities.

About

Ink DCS is a fully featured Departure Control System for airlines and ground handlers to process passengers from the cloud. It has everything that large Low-Cost and Full-Service Carriers need to run mission-critical operations. Modules include turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS app), Kiosk Check-in and Bag Drop applications. Advanced features such as Interline Through Check-in (IATCI) and Interactive APIS enable complex operations. The comprehensive API allows airlines and other companies to build fully controllable systems on top of our headless platform. The desktop UI is browser-based. The fully integrated Mass and Balance System mirrors data across both DCS and Load Control functions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies in the airline and travel industry requiring a solution to manage their entire operational life-circle

Audience

Airlines, Airports, Tour Operators, Ground Handlers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 3.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The system is easy to use.
  • INK DCS’s ease of use allows us to keep agent training to a minimum. Its functionality aligns well with our operational requirements, making it an effective tool for our daily work.
  • BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.
  • Easy to use check-in system, perfect for the size of our operation.
  • Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

Cons

  • That it is mandatory to fill in: Cabin Doors Closed: Off Block: Actual Departure: We doesn't use that function.
  • The development of customized functions occasionally took longer than anticipated.
  • The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.
  • Set-ups can be a little complicated
  • We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hitit
Founded: 1994
Turkey
hitit.com

Company Information

Ink Innovation
Founded: 2011
Spain
innovation.ink

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Categories

Aviation Supported

Categories

Airline Reservation System Features

Charter Reservations Not Supported
CRM Not Supported
Departure Control Supported
Disruption Management Not Supported
Distribution Management Not Supported
Loyalty Program Supported
Online Booking Not Supported
Payment Processing Supported
Revenue Management Supported
Self Service Portal Supported
Third Party Booking Not Supported

Aviation Features

Accounting / Revenue Management Supported
Aircraft Utilization Not Supported
Boarding Management Not Supported
Check-in Not Supported
CRM / Flight History Not Supported
Employee Management Not Supported
Flight Crew Scheduling Supported
Flight Scheduling / Dispatch Not Supported
Fuel Management Not Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Lot Costing / Leasing Management Not Supported
Maintenance Management Not Supported
Pilot Management Not Supported
Point of Sale Not Supported
Time Tracking Not Supported
Website / Online Ticketing Supported

Airline Reservation System Features

Charter Reservations Not Supported
CRM Not Supported
Departure Control Supported
Disruption Management Not Supported
Distribution Management Not Supported
Loyalty Program Not Supported
Online Booking Not Supported
Payment Processing Supported
Revenue Management Not Supported
Self Service Portal Not Supported
Third Party Booking Not Supported

Integrations

Amadeus Central Reservations System (CRS) Not Supported
Oracle Cloud Infrastructure Supported
Verizon Cloud Supported

Integrations

Amadeus Central Reservations System (CRS) Supported
Oracle Cloud Infrastructure Not Supported
Verizon Cloud Not Supported
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