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About

HireHop Equipment Rental Software was built to give rental companies like yours affordable access to fully featured, powerful, future proof and easy to use software, that is used by some of the largest rental companies in the world. HireHop is the most powerful and versatile equipment rental software available today, with features not available in any other software, enabling you to run your business more efficiently and economically. Being in the cloud means it works on any device or computer anywhere in the world, with automatic updates, and no need for you to install anything. Join some of the largest companies in the world, and start using HireHop today for FREE, so you can see first hand why so many large and small companies are abandoning their old software and switching to HireHop.

About

Rentrax’s cloud-based rental management software is intuitive & powerful. We started out as a bike and ski rental company and we couldn’t find software that worked for us, so we had to create our own. While many rental software options have been adapted from other sales or inventory management purposes, Rentrax has purpose-built our software specifically for the rental industry; this means we understand the day-to-day running of rental businesses, and we know how to help. Ultimately, our software has been developed to improve the lives of rental business owners and their employees. Adding ease, efficiency, and profitability wherever possible.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Equipment rental companies

Audience

Rental Businesses of all sizes interested in improving the rental process, and boosting their revenue

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
$43.00/month/first user
$22.00/month/extra user
Free Version Supported
Free Trial Supported

Pricing

$119/month
$239/month for Standard Plan
$479/month for Pro Plan
(You can park on the low season for $14/month)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.2 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Never heard of it before looking here, and it was just so much better than the rest we tried. Made our company run far smoother, prevented losses, prevented us being overcharged from suppliers and prevented the warehouse forgetting to add things. It was a no brainer, does more than the others, easier to use and better price.
  • Really easy to use, and also really powerful. Has so many features, and the more we grow, the more we use them.
  • User friendly, quick to get up and running with different users. We use this on our mobiles and tablets, without being tied to a desk. Support staff are amazing.
  • Really easy to use Powerful Fast Works on any computer, phone or iPad Free support Advanced and unique features
  • Everything and it just keeps getting better as they add more features all the time.

Cons

  • Nothing quite comes to mind just yet as it does everything.
  • Wish they would have done more advertising, then I wouldn't have wasted money on the the other software we naively bought, as we only came across Hirehop by chance.
  • To be honest, everything is just great for what we need.
  • None that I can think of yet, all is good with the software
  • Not as well known. I never knew about it 2 years ago and used another bit of software that was useless and expensive. Found these guys at an exhibition and instantly switched to them. They need to market the product more so people know about it.

Pros & Cons from Real Users

Pros

  • Rentrax has outstanding customer support, an intuitive UI, and an extensive feature set. We almost got all we needed.
  • It has all features I was looking for: 1. We need to take online orders and Rentrax has a pretty good order form. It does not have a modern look, but it's very practical. 2. Rentrax has a built-in electronic signature function which we needed 3. It has a good messaging system that allows us to send a confirmation email to customers automatically regarding their rentals. 4. We need to set different price formats for each piece of equipment based on the time of the year (Holidays have their own pricing). As far as I researched, Rentrax has the most flexible price management out there and it does a good job to set up our pricing model.
  • A lot of features, deposit system, a good amount of possibilities on how to manage your prices, type of rental and bundle. really helpful staff.
  • We looked for an integrated rental management program that would eliminate the inefficiencies of pen and paper. We saw the best outcome when we went with Rentrax. We transformed the shop operations to support online and kiosk reservations. We saw a 15% increase in revenue and 20% savings on our employee costs by reducing wait time. Rentrax is relatively easy to use and feature-rich. I enjoy its flexible price management and ski-related settings. It is convenient when we switch to ski/snowboard rental in winter.

Cons

  • The initial setup can demand a significant amount of time.
  • To be able to use all features, there is a learning curve. Sometimes I get a bit overwhelmed, but the good thing is their customer service is very helpful.
  • Loading time a bit long sometimes. Still need more improvement on the display and it will be nice to be able to totally customize your front page.
  • Although it is easy to use, there is still room for the interface to improve. I talked to customer service, and the good news is the new design is coming soon.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

HireHop
Founded: 2016
United Kingdom
www.hirehop.com

Company Information

Rentrax
Founded: 2016
Canada
www.rentrax.com

Alternatives

Alternatives

aReservation

aReservation

Indexic
RentalMan

RentalMan

Wynne Systems

Categories

Equipment Rental Supported
Rental Supported

Categories

Bike Rental Supported
Boat Rental Supported
Equipment Rental Supported
Order Management Supported
Rental Supported
Tour Operator Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Supported
Billing and Invoicing Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Supported
Order Management Supported
Reservations Management Supported
Utilization Reporting Supported

Rental Features

Auto / Boat Rental Supported
Contract Management Supported
Inspection Management Supported
Inventory Management Supported
Late Fee Calculation Supported
Maintenance Management Supported
Medical Equipment Rental Supported
Multi-Location Supported
Online Booking Supported
Rate Management Supported
Recurring Rentals Supported
Reservations Management Supported
Scheduling Supported
Short / Long Term Rental Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Supported
Billing and Invoicing Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Supported
Order Management Supported
Reservations Management Supported
Utilization Reporting Supported

Rental Features

Auto / Boat Rental Supported
Contract Management Supported
Inspection Management Not Supported
Inventory Management Supported
Late Fee Calculation Supported
Maintenance Management Supported
Medical Equipment Rental Supported
Multi-Location Supported
Online Booking Supported
Rate Management Supported
Recurring Rentals Supported
Reservations Management Supported
Scheduling Supported
Short / Long Term Rental Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Not Supported
Special Order Management Not Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Integrations

QuickBooks Online Supported
Stripe Supported
Authorize.Net Not Supported
CardConnect Not Supported
Elavon Not Supported
Gmail Supported
Google Calendar Supported
Google Workspace Supported
MYOB Supported
Microsoft 365 Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Paragon Not Supported
PayPal Not Supported
QuickBooks Online Advanced Supported
Sage 50 Supported
Square Card Reader Not Supported
Tray.ai Supported
Zapier Supported

Integrations

QuickBooks Online Supported
Stripe Supported
Authorize.Net Supported
CardConnect Supported
Elavon Supported
Gmail Not Supported
Google Calendar Not Supported
Google Workspace Not Supported
MYOB Not Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Paragon Supported
PayPal Supported
QuickBooks Online Advanced Not Supported
Sage 50 Not Supported
Square Card Reader Supported
Tray.ai Not Supported
Zapier Not Supported
Claim HireHop and update features and information
Claim HireHop and update features and information
Claim Rentrax and update features and information
Claim Rentrax and update features and information