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About

Hightouch is the leading Composable CDP and AI Decisioning platform that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart, Warner Music Group, Chime, Aritzia, and Whoop, Hightouch enables anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Hightouch’s Composable Customer Data Platform collects behavioral events, resolves identities into Customer 360 profiles, builds audiences, syncs data to over 200 destinations like ad platforms and CRMs, and analyzes the results of marketing campaigns— all from the cloud data warehouse.

About

Simon AI is an AI-powered marketing platform designed to help organizations activate customer data and automatically launch personalized campaigns across digital channels. It combines a composable customer data platform with autonomous AI agents that analyze customer behavior, contextual signals, and business data to create highly targeted marketing experiences. Instead of requiring marketing teams to manually segment audiences or run complex queries, Simon AI allows marketers to set business goals, such as increasing conversions, preventing churn, or driving repeat purchases, and the system’s AI agents handle the data preparation, insights generation, and campaign execution. It integrates customer, transactional, and contextual information such as browsing behavior, inventory availability, weather changes, social signals, and other real-world events to trigger relevant marketing actions in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises requiring an integration solution to sync customer data to other applications and platforms

Audience

Enterprise marketing teams and data-driven brands that want to use AI and customer data to automate personalized marketing campaigns and improve customer engagement at scale

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$350 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • - Fast implementation time. We launched in under a month at enterprise scale compared to a 9 month implementation with our previous CDP - Security. We get to keep all of our data in our own database because they don't store our data - Flexibility. We can use and data table in our database, not just user-level and click level data like a traditional CDP - Support. Support team is unreal. So fast and quality help in under 10 minutes every time

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Hightouch
Founded: 2019
United States
hightouch.com

Company Information

Simon AI
Founded: 2014
United States
www.simon.ai/

Alternatives

Segment

Segment

Twilio

Alternatives

Markopolo

Markopolo

Markopolo AI

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Not Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Not Supported

Integrations

Amazon Redshift Supported
Amazon S3 Supported
Bing Supported
Braze Supported
Databricks Supported
Facebook Supported
Front Supported
Google Ads Supported
Google Sheets Supported
HubSpot CRM Supported
Iterable Supported
Klaviyo Supported
Mailchimp Supported
OneSignal Supported
Salesforce Agentforce Marketing Supported
Salesforce CRM Analytics Supported
Snapchat Supported
TikTok Supported
Zendesk Supported
mParticle Supported

Integrations

Amazon Redshift Supported
Amazon S3 Supported
Bing Supported
Braze Supported
Databricks Supported
Facebook Supported
Front Supported
Google Ads Supported
Google Sheets Supported
HubSpot CRM Supported
Iterable Supported
Klaviyo Supported
Mailchimp Supported
OneSignal Supported
Salesforce Agentforce Marketing Supported
Salesforce CRM Analytics Supported
Snapchat Supported
TikTok Supported
Zendesk Supported
mParticle Supported
Claim Simon AI and update features and information
Claim Simon AI and update features and information