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About

Hightouch is the leading Composable CDP and AI Decisioning platform that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart, Warner Music Group, Chime, Aritzia, and Whoop, Hightouch enables anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Hightouch’s Composable Customer Data Platform collects behavioral events, resolves identities into Customer 360 profiles, builds audiences, syncs data to over 200 destinations like ad platforms and CRMs, and analyzes the results of marketing campaigns— all from the cloud data warehouse.

About

RudderStack is the smart customer data pipeline. Easily build pipelines connecting your whole customer data stack, then make them smarter by pulling analysis from your data warehouse to trigger enrichment and activation in customer tools for identity stitching and other advanced use cases. Start building smarter customer data pipelines today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises requiring an integration solution to sync customer data to other applications and platforms

Audience

Data engineers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$350 per month
Free Version Supported
Free Trial Not Supported

Pricing

$750/month
Free up to 500K events
$900/mth for up to 25M events
$1200/mth for up to 50M events
$1800/mth for up to 100M events

All plans are discounted with an annual commitment and annual billing.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • - Fast implementation time. We launched in under a month at enterprise scale compared to a 9 month implementation with our previous CDP - Security. We get to keep all of our data in our own database because they don't store our data - Flexibility. We can use and data table in our database, not just user-level and click level data like a traditional CDP - Support. Support team is unreal. So fast and quality help in under 10 minutes every time

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hightouch
Founded: 2019
United States
hightouch.com

Company Information

RudderStack
Founded: 2019
United States
rudderstack.com

Alternatives

Segment

Segment

Twilio

Alternatives

Segment

Segment

Twilio
Hevo

Hevo

Hevo Data

Categories

Categories

Data Engineering Supported
Data Extraction Supported
Data Pipeline Supported
ETL Supported
Reverse ETL Supported
Web Analytics Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Amazon Redshift Supported
Amplitude Supported
Braze Supported
Customer.io Supported
Datamorf Supported
Facebook Ads Supported
Google Ads Supported
HubSpot CRM Supported
Intercom Supported
Mailchimp Supported
Meta Ads Supported
Mixpanel Supported
Out Of The Blue Supported
Pendo Supported
PostgreSQL Supported
Salesforce Supported
Slack Supported
Zendesk Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Amazon Redshift Supported
Amplitude Supported
Braze Supported
Customer.io Supported
Datamorf Supported
Facebook Ads Supported
Google Ads Supported
HubSpot CRM Supported
Intercom Supported
Mailchimp Supported
Meta Ads Supported
Mixpanel Supported
Out Of The Blue Supported
Pendo Supported
PostgreSQL Supported
Salesforce Supported
Slack Supported
Zendesk Supported
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