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About

Hightouch is the leading Composable CDP and AI Decisioning platform that empowers companies to activate their data warehouse to power personalized marketing and business operations. Trusted by leading organizations like PetSmart, Warner Music Group, Chime, Aritzia, and Whoop, Hightouch enables anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Hightouch’s Composable Customer Data Platform collects behavioral events, resolves identities into Customer 360 profiles, builds audiences, syncs data to over 200 destinations like ad platforms and CRMs, and analyzes the results of marketing campaigns— all from the cloud data warehouse.

About

The amount of data that revolves around your organization is growing exponentially. Unfortunately, the same goes for the fragmentation of these data. In order to create a complete and up-to-date customer view it’s paramount that all information is integrated and readily available. And that’s quite a challenge. Through the years, organizations tend to accumulate lots of information which causes data sets to become unstructured or even untraceable. The Customer Data Platform of Invenna breaches data silos and grants you control over all the incoming and outgoing data streams. The analysts, data engineers, data scientists and consultants of Invenna have been managing the customer insights of organizations across various branches for years. With Invenna Engage you can reach your customers through all online and offline channels and establish campaigns with pure ease. Use triggers or events and respond to the current needs of each customer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises requiring an integration solution to sync customer data to other applications and platforms

Audience

Customer Data platform that ensures companies the availability of all their customer data at just one place

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$350 per month
Free Version Supported
Free Trial Not Supported

Pricing

€2,500 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • - Fast implementation time. We launched in under a month at enterprise scale compared to a 9 month implementation with our previous CDP - Security. We get to keep all of our data in our own database because they don't store our data - Flexibility. We can use and data table in our database, not just user-level and click level data like a traditional CDP - Support. Support team is unreal. So fast and quality help in under 10 minutes every time

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hightouch
Founded: 2019
United States
hightouch.com

Company Information

Invenna
Founded: 2021
Netherlands
invenna.nl/en/platform/features

Alternatives

Segment

Segment

Twilio

Alternatives

Bisnode

Bisnode

Dun & Bradstreet
Firco Trust

Firco Trust

Accuity

Categories

Categories

AML Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Integrations

Amazon S3 Supported
Asana Supported
Close Supported
Customer.io Supported
Facebook Live Supported
Freshdesk Supported
HelpBar Supported
Horizon Worlds Supported
Intercom Supported
Klaviyo Supported
Meta Ads Supported
Mixpanel Supported
OneSignal Supported
Paradime Supported
Salesforce Supported
Salesforce CRM Analytics Supported
Snapchat Supported
Stripe Supported

Integrations

Amazon S3 Not Supported
Asana Not Supported
Close Not Supported
Customer.io Not Supported
Facebook Live Not Supported
Freshdesk Not Supported
HelpBar Not Supported
Horizon Worlds Not Supported
Intercom Not Supported
Klaviyo Not Supported
Meta Ads Not Supported
Mixpanel Not Supported
OneSignal Not Supported
Paradime Not Supported
Salesforce Not Supported
Salesforce CRM Analytics Not Supported
Snapchat Not Supported
Stripe Not Supported
Claim Invenna and update features and information
Claim Invenna and update features and information