Higgs RealtimeBoson AI
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Related Products
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About
Higgs Realtime is a production-quality, real-time speech-to-speech model and API built for natural, continuous conversation. It is an end-to-end, instruction-tuned, audio-native model that can understand audio, text, or both and generate high-quality responses, while also functioning as a text LLM when given text alone. Designed for live voice agents, it follows conversations, handles interruptions, adapts when requests change mid-sentence, and carries multi-step workflows through to completion. The model is trained specifically for voice-agent reflexes such as natural turn-taking, conversational cadence, tone adaptation, spoken tool preambles, multi-turn state tracking, and robust instruction following through changing requests. Semantic turn detection helps distinguish a completed turn from a pause, while multilingual and code-switched understanding supports more than 100 languages without per-language setup.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product teams, developers, and organizations building voice agents seeking to create low-latency, multilingual, interruption-aware conversational AI that can use tools and complete real-time workflows
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.0023 per minute
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBoson AI
Founded: 2023
United States
staging.boson.ai/blog/higgs-realtime
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Integrations
Boson AI
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