VortalSoft VCCVortalsoft
|
||||||
Related Products
|
||||||
About
Unprotected data and poor cybersecurity practices make many companies vulnerable to data loss. HeraSoft helps prevent that with our ransomware-proof, distributed cloud software. Built on the blockchain, HeraSoft’s technology eliminates single points of failure that make traditional, centralized cloud-based systems vulnerable to data breaches, hacks and other types of cybercrime. Our software works as both a stand-alone solution or as a complement to existing data and application security. Encrypting data and authorizing keys. Managing digital identities and access controls. Securing applications and workloads. Storing data and digital assets in a distributed and highly secure fashion. HeraSoft’s distributed cloud software is inherently fraud- and ransomware-proof by design. With HeraSoft, each movement or exchange of data is immutably and incorruptibly recorded. HeraSoft’s blockchain-based technology provides a shared and single version of the truth.
|
About
The VortalSoft Virtual Contact Center (VSVCC) is a hosted contact center solution that delivers intelligent call treatment, routing, blending, and management for all of your customer interaction requirements. VortalSoft is a service provider of on demand contact center solutions proven to optimize agent resources and increase the effectiveness of sales, marketing and customer service teams. With VortalSoft, outsourcers and companies of all sizes have a viable alternative to the complexity, cost, and overhead of on?premise contact center infrastructure. A full suite of inbound and outbound solutions are delivered over data networks as a “per user, per month” subscription service. Organizations seeking to harness the value of superior customer contact experiences and improve profitability find VortalSoft’s flexible outsource solutions a competitive advantage.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Enterprises looking for cybersecurity solutions to prevent vulnerabilities with cloud software
|
Audience
Businesses in need of a call center solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHeraSoft
Founded: 2019
United States
herasoft.com
|
Company InformationVortalsoft
Founded: 2000
United States
www.vortalsoft.com/contact-center-solutions/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|