VortalSoft VCC

VortalSoft VCC

Vortalsoft
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About

Unprotected data and poor cybersecurity practices make many companies vulnerable to data loss. HeraSoft helps prevent that with our ransomware-proof, distributed cloud software. Built on the blockchain, HeraSoft’s technology eliminates single points of failure that make traditional, centralized cloud-based systems vulnerable to data breaches, hacks and other types of cybercrime. Our software works as both a stand-alone solution or as a complement to existing data and application security. Encrypting data and authorizing keys. Managing digital identities and access controls. Securing applications and workloads. Storing data and digital assets in a distributed and highly secure fashion. HeraSoft’s distributed cloud software is inherently fraud- and ransomware-proof by design. With HeraSoft, each movement or exchange of data is immutably and incorruptibly recorded. HeraSoft’s blockchain-based technology provides a shared and single version of the truth.

About

The VortalSoft Virtual Contact Center (VSVCC) is a hosted contact center solution that delivers intelligent call treatment, routing, blending, and management for all of your customer interaction requirements. VortalSoft is a service provider of on demand contact center solutions proven to optimize agent resources and increase the effectiveness of sales, marketing and customer service teams. With VortalSoft, outsourcers and companies of all sizes have a viable alternative to the complexity, cost, and overhead of on?premise contact center infrastructure. A full suite of inbound and outbound solutions are delivered over data networks as a “per user, per month” subscription service. Organizations seeking to harness the value of superior customer contact experiences and improve profitability find VortalSoft’s flexible outsource solutions a competitive advantage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises looking for cybersecurity solutions to prevent vulnerabilities with cloud software

Audience

Businesses in need of a call center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HeraSoft
Founded: 2019
United States
herasoft.com

Company Information

Vortalsoft
Founded: 2000
United States
www.vortalsoft.com/contact-center-solutions/

Alternatives

Alternatives

HoduCC

HoduCC

Hodusoft
Hoot Contact

Hoot Contact

Intrado
TelebuHub

TelebuHub

Telebu
SoftEther VPN

SoftEther VPN

SoftEther Project

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

No info available.

Integrations

No info available.
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