HelpNow AutoMSP

HelpNow AutoMSP

Bespin Global
Site24x7

Site24x7

ManageEngine
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About

HelpNow AutoMSP from Bespin Global is an AI-based cloud operations automation solution that uses multiple collaborative Agentic AI agents to automate more than 80 % of routine cloud management tasks across environments like AWS and Kubernetes, helping organizations reduce manual work, accelerate operational workflows, and improve efficiency without requiring deep engineering expertise. It interprets natural-language requests, analyzes issues, and executes real cloud operations, from resource provisioning and configuration to scheduled backups, monitoring, log analysis, and reporting, by applying Bespin’s real-world cloud operational processes and over 400 prebuilt automation templates. It incorporates patented Context Priming and Context Anchoring technologies, so AI maintainsa consistent understanding and stays within defined task scopes, enabling reliable execution similar to a human engineer while reducing repetitive workload.

About

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Cloud operations, DevOps, and IT teams that need AI-driven automation to streamline and scale cloud management without heavy manual effort or deep specialist knowledge

Audience

SMBs to mid-large enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bespin Global
Founded: 2015
South Korea
www.bespinglobal.com/automsp/

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com

Alternatives

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Categories

Categories

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring Features

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Management Features

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring Features

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Website Monitoring Features

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Integrations

Amazon Web Services (AWS)
6clicks
ConnectWise PSA
Dell APEX AIOps
Easyflow
Kubernetes
MainWP
ManageEngine AlarmsOne
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Teams
Parny
Picky Assist
Slack
Squadcast
StatusHub
Trelica
Zapier
Zoho Analytics
Zoho Directory

Integrations

Amazon Web Services (AWS)
6clicks
ConnectWise PSA
Dell APEX AIOps
Easyflow
Kubernetes
MainWP
ManageEngine AlarmsOne
ManageEngine ServiceDesk Plus
Microsoft Azure
Microsoft Teams
Parny
Picky Assist
Slack
Squadcast
StatusHub
Trelica
Zapier
Zoho Analytics
Zoho Directory
Claim HelpNow AutoMSP and update features and information
Claim HelpNow AutoMSP and update features and information