HelpHub

HelpHub

Amplitude
+
+

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About

HelpHub allows you to show help documents, AI-generated Instant Answers, and more to users anywhere in your app. With HelpHub, your users can get unstuck and get the help they need without exiting your app's flow. Because of this, when HelpHub is adopted, our customers typically see their conversion rates increase. To make help documents and Instant Answers searchable, HelpHub uses semantic search. Semantic search matches on not just the words themselves, but on the meaning of words — this allows your users to search for a non-exact phrase, and still get results. This is very powerful — for example, users often don't know the exact terminology of your app. If they enter something that's roughly along the lines of the terminology you use, they will often still get results that answer their question!

About

Connect is a module to load your corpus in the blink of an eye, of any nature or source, and to organize the metadata associated with each document. Proxem’s API offers you the possibility to connect any tool to our technology, to send documents to analyze at a pre-defined frequency, to exploit the result of the Semantic Analysis with external tools, to extract terminology, spell checking or language detection; all these actions can be performed in real time. Proxem Studio allows you to fully understand all the topics addressed by your customers and employees through Sentiment Analysis and the automatic classification of messages. It features Customized Ranking Plan, Data Mining, visualization of the customer journey and impact analysis, distribution of dashboards and alerts, detection of weak signals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a GPT-powered Chatbot solution for any site

Audience

Organizations searching for an BI solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amplitude
United States
www.command.ai/helphub/

Company Information

Proxem
Founded: 2007
France
www.proxem.com/en/

Alternatives

Medical ChatBot

Medical ChatBot

John Snow Labs

Alternatives

Categories

Chatbot Supported

Categories

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Algolia Supported
Appcues Supported
Bubble Supported
Document360 Supported
Freshdesk Supported
GitBook Supported
Intercom Supported
Netlify Supported
Segment Supported
Wix Supported
WordPress Supported
YouTube Supported
Zendesk Supported
inSided Supported

Integrations

Algolia Not Supported
Appcues Not Supported
Bubble Not Supported
Document360 Not Supported
Freshdesk Not Supported
GitBook Not Supported
Intercom Not Supported
Netlify Not Supported
Segment Not Supported
Wix Not Supported
WordPress Not Supported
YouTube Not Supported
Zendesk Not Supported
inSided Not Supported
Claim HelpHub and update features and information
Claim HelpHub and update features and information
Claim Proxem Software and update features and information
Claim Proxem Software and update features and information