HelpHubAmplitude
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Proxem SoftwareProxem
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Related Products
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About
HelpHub allows you to show help documents, AI-generated Instant Answers, and more to users anywhere in your app. With HelpHub, your users can get unstuck and get the help they need without exiting your app's flow. Because of this, when HelpHub is adopted, our customers typically see their conversion rates increase. To make help documents and Instant Answers searchable, HelpHub uses semantic search. Semantic search matches on not just the words themselves, but on the meaning of words — this allows your users to search for a non-exact phrase, and still get results. This is very powerful — for example, users often don't know the exact terminology of your app. If they enter something that's roughly along the lines of the terminology you use, they will often still get results that answer their question!
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About
Connect is a module to load your corpus in the blink of an eye, of any nature or source, and to organize the metadata associated with each document. Proxem’s API offers you the possibility to connect any tool to our technology, to send documents to analyze at a pre-defined frequency, to exploit the result of the Semantic Analysis with external tools, to extract terminology, spell checking or language detection; all these actions can be performed in real time. Proxem Studio allows you to fully understand all the topics addressed by your customers and employees through Sentiment Analysis and the automatic classification of messages. It features Customized Ranking Plan, Data Mining, visualization of the customer journey and impact analysis, distribution of dashboards and alerts, detection of weak signals.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a GPT-powered Chatbot solution for any site
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Audience
Organizations searching for an BI solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAmplitude
United States
www.command.ai/helphub/
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Company InformationProxem
Founded: 2007
France
www.proxem.com/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
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Integrations
Algolia
Supported
Appcues
Supported
Bubble
Supported
Document360
Supported
Freshdesk
Supported
GitBook
Supported
Intercom
Supported
Netlify
Supported
Segment
Supported
Wix
Supported
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Integrations
Algolia
Not Supported
Appcues
Not Supported
Bubble
Not Supported
Document360
Not Supported
Freshdesk
Not Supported
GitBook
Not Supported
Intercom
Not Supported
Netlify
Not Supported
Segment
Not Supported
Wix
Not Supported
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