Merrows

Merrows

201 Creations LLC
HelpForShopping Merrows

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HelpForShopping:

About

HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.
Merrows:

About

Merrows is a hosted AI customer-service agent for phone calls, website chat, SMS and email. Businesses configure its behavior in a reusable Playbook and connect it to commerce, booking, point-of-sale and help-desk systems to answer inquiries, check and place orders, manage bookings, and route requests to staff. It is designed for automotive repair shops, ecommerce and retail businesses, restaurants, and other service operators. Workflows include appointment scheduling and status updates, product and order inquiries, returns, subscription changes, and restaurant orders. A chat widget can be embedded in supported website builders. Teams can test conversations before going live and hand customers to a person when needed. The free plan includes 100 monthly web chat and email conversations; paid plans include a 14-day trial.
HelpForShopping:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Merrows:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
HelpForShopping:

Audience

Ecommerce
Merrows:

Audience

Automotive shops handling bookings, reschedules, and status calls; ecommerce and retail brands handling order status, returns, and subscriptions; restaurants taking phone and chat orders; and similar operators seeking to automate routine customer requests.
HelpForShopping:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Merrows:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
HelpForShopping:

API

Offers API Not Supported
Merrows:

API

Offers API Supported
HelpForShopping:

Screenshots and Videos

Merrows:

Screenshots and Videos

HelpForShopping:

Pricing

$19.99 per month
Free Version Supported
Free Trial Supported
Merrows:

Pricing

$0/month
Free: $0/month for 100 conversations per month through web chat and email. Starter: $99/month, or $79/month when billed annually, with 250 monthly credits; overage is $0.45 per credit. Growth: $399/month, or $319/month when billed annually, with 1,200 credits; overage is $0.38 per credit. Scale: $999/month, or $799/month when billed annually, with 3,500 credits; overage is $0.32 per credit. Paid self-serve plans include a 14-day trial. Voice is $49/month and SMS is $29/month, or $69/month together; channel charges are monthly, including on annual plans. No setup fee is listed. Enterprise plans are custom-quoted and invoiced.
Free Version Supported
Free Trial Supported
HelpForShopping:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software
Merrows:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
HelpForShopping:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Merrows:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
HelpForShopping:

Company Information

HelpForShopping
Founded: 2023
Italy
helpforshopping.com
Merrows:

Company Information

201 Creations LLC
United States
www.merrows.ai/
HelpForShopping:

Alternatives

Merrows:

Alternatives

HelpForShopping:
Merrows:
HelpForShopping:
Merrows:
HelpForShopping:
Merrows:
CustomerEagle

CustomerEagle

RSG Digital
HelpForShopping:
Merrows:
HelpForShopping:

Categories

Merrows:

Categories

HelpForShopping:

Integrations

WordPress Supported
Gladly Not Supported
Gorgias Not Supported
Kustomer Not Supported
Mindbody Not Supported
Recharge Not Supported
Redo Not Supported
Shopify Not Supported
Shopmonkey Not Supported
Square POS Not Supported
Squarespace Not Supported
Tekmetric Not Supported
Webflow Not Supported
Wix Not Supported
Zammad Not Supported
Zendesk Not Supported
Zoho Desk Not Supported
Merrows:

Integrations

WordPress Supported
Gladly Supported
Gorgias Supported
Kustomer Supported
Mindbody Supported
Recharge Supported
Redo Supported
Shopify Supported
Shopmonkey Supported
Square POS Supported
Squarespace Supported
Tekmetric Supported
Webflow Supported
Wix Supported
Zammad Supported
Zendesk Supported
Zoho Desk Supported
HelpForShopping:
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Merrows:
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