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About

Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.

About

Unlock Your Team's Collective Knowledge. Slab is a simple, scalable wiki that knocks down silos. It empowers teams to find the critical information they need, exactly when they need it. Slab gives you greater control over how you organize your knowledge. Pin crucial content to the top for easy reference. Sort posts so teammates know what to read, and when. Slab's WYSIWYG editor is easy to use. If you've used Google Docs, you already know how to use Slab. And unlike other wikis, Slab has real-time collaboration. That means you never overwrite work — even if two people click "Save" at the same time. Slab's fast and accurate search makes it easy to find answers. It even searches across integrations, saving you from having to open a dozen tabs to search in a dozen places. Slab seamlessly integrates with the tools you use to build product. Reference other tools in a post and automatically see detailed information without ever leaving Slab.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge Base software for companies

Audience

Organizations of all sizes seeking a solution to manage teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$6.67 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HelpDocs
United Kingdom
www.helpdocs.io

Company Information

Slab
Founded: 2016
United States
slab.com

Alternatives

Alternatives

Categories

Categories

Collaboration Supported
Corporate Wiki Supported
Remote Work Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Not Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

Integrations

AccessOwl Not Supported
Airtable Not Supported
Atonom Supported
Front Supported
GitHub Not Supported
Google Workspace Not Supported
Hyperping Supported
Jira Not Supported
Jira Work Management Not Supported
Mermaid Chart Not Supported
Motileo Not Supported
Okta Not Supported
Pendo Supported
RIBTEC Not Supported
Realm Not Supported
Shift Supported
Simpo Supported
Slack Not Supported
Workers by Delos Not Supported

Integrations

AccessOwl Supported
Airtable Supported
Atonom Not Supported
Front Not Supported
GitHub Supported
Google Workspace Supported
Hyperping Not Supported
Jira Supported
Jira Work Management Supported
Mermaid Chart Supported
Motileo Supported
Okta Supported
Pendo Not Supported
RIBTEC Supported
Realm Supported
Shift Not Supported
Simpo Not Supported
Slack Supported
Workers by Delos Supported
Claim HelpDocs and update features and information
Claim HelpDocs and update features and information
Claim Slab and update features and information
Claim Slab and update features and information