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About

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

About

Paligo is built for organizations that manage large volumes of complex technical content - and need it to scale. Designed for structured documentation at high volume, Paligo helps teams turn documentation into a strategic asset through intelligent reuse, governance, and automation. At the core of Paligo is a cloud-native component content management system (CCMS) that lets teams author once and reuse content everywhere. This approach reduces duplication, accelerates updates, lowers translation costs, and ensures consistency across products, formats, and markets. The result is faster publishing, fewer errors, and documentation teams that can focus on impact rather than maintenance. Paligo combines powerful structured authoring with an intuitive SaaS interface, making it accessible to both experienced technical writers and broader content teams. From authoring and review to translation and multichannel publishing, Paligo supports the full documentation lifecycle.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, developers and content creators requiring a documentation tool for generating and editing help and documentation files

Audience

Technical communicators, technical writers, DocOps, documentation professionals, product managers, product owners, policy and procedure creators, knowledge managers, learning and training professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€498 one-time payment
Free Version Not Supported
Free Trial Supported

Pricing

Contact Sales for details on pricing.
Available in three tiers:
Professional
Business
Enterprise
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Native SaaS, not built on an older technology base. The product is robust, intuitive with good functionality. Supports versions (branching), workflows and meta-tagging. We use it for a flat model w/o versions and only use branching for making changes then merge back. We don't localize so haven't experience that workflow. The product seems very stable. And for a SaaS solution you don't feel the latency and doesn't impact work.
  • The simplicity, a very intuitive interface, a reliable uptime, and a first-class support for small and large issues that may arise. Notably simple image processing can be added. When it comes to managing translations, Paligo has made it very convenient for the user and you soon get a feel for how the other languages are developing, while the original language can be version managed, so that a possible update of e.g. a product manual does not become a big burden for the user, but on the contrary, Paligo offers a very controlled way of working, even for groups of authors. In short, Paligo is a professional content management system but which has retained simplicity and logic for ordinary people.
  • All tools are well-designed for our uses, it's not a simple editor. Very easy to learn as well, all good!
  • Search capability, content reuse options, assignments with approvals/rejections and format stability.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Help+Manual
Austria
www.helpandmanual.com/index.html

Company Information

Paligo
Founded: 2015
Sweden
paligo.net

Alternatives

Alternatives

Xeditor

Xeditor

Fabasoft Xpublisher
Xpublisher

Xpublisher

Fabasoft Xpublisher
GenHelp

GenHelp

FraserSoft
MadCap IXIA CCMS

MadCap IXIA CCMS

MadCap Software

Categories

Categories

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Not Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Content Collaboration Features

Client Portal Not Supported
Cloud Storage Supported
Digital Asset Management Not Supported
Document Creation / Editing Supported
Document Management Supported
Electronic Signature Not Supported
Feedback Management Supported
File Sharing Not Supported
Messaging / Discussion Not Supported
Real-Time / Interactive Editing Supported
Roles / Permissions Supported
Search Supported
Version Control Supported
Video / Image Editing Not Supported
Workflow / Approval Process Supported

Document Version Control Features

Access Controls/Permissions Supported
Approval Process Control Supported
Archiving & Retention Not Supported
Audit Trail Supported
Commenting / Notes Supported
Document Check-in / Check-out Not Supported
For Engineering Documents Not Supported
Revision History Supported
Version Comparison Not Supported
Version Rollback Supported

Integrations

XML Supported
Algolia Not Supported
Azure App Service Not Supported
Bitbucket Not Supported
Crowdin Not Supported
DeepL Supported
Disqus Not Supported
Fluid Topics Not Supported
Freshdesk Not Supported
GitHub Not Supported
Google Analytics Not Supported
Google Tag Manager Not Supported
Microsoft Teams Not Supported
Oxygen XML Editor Not Supported
Phrase Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
Semantix Data Platform (SDP) Not Supported
Swiftype Not Supported
Zendesk Not Supported

Integrations

XML Supported
Algolia Supported
Azure App Service Supported
Bitbucket Supported
Crowdin Supported
DeepL Not Supported
Disqus Supported
Fluid Topics Supported
Freshdesk Supported
GitHub Supported
Google Analytics Supported
Google Tag Manager Supported
Microsoft Teams Supported
Oxygen XML Editor Supported
Phrase Supported
Salesforce Supported
Salesforce Agentforce Service Supported
Semantix Data Platform (SDP) Supported
Swiftype Supported
Zendesk Supported
Claim Help+Manual and update features and information
Claim Help+Manual and update features and information