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About

Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration Wizard has a user-friendly interface so the process of ticket field mapping runs with no obstacles. Migration Wizard is very careful about security, that’s why the tool has secure facilities for hosting data centers to prevent physical attacks. Moreover, Help Desk Migration offers their clients to run the trial migration. In addition, Help Desk Migration provides the customers with online support. Help Desk Migration supports many help desk systems.

About

OpenText Migrate is a secure, efficient solution designed to migrate physical, virtual, and cloud workloads with minimal risk and near-zero downtime. It uses continuous, byte-level replication to ensure data is transferred reliably while users remain productive throughout the migration. The platform supports migrations between any combination of environments, including major public clouds and hypervisors. Automated cutover and non-disruptive testing reduce manual effort and avoid disruptions. OpenText Migrate also offers strong data protection with AES 256-bit encryption during transfer. With easy management via a unified console, organizations can accelerate migration projects while avoiding vendor lock-in and minimizing IT resource demands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CEOs, Business Owners, Operations managers, IT administrators, Technical directors

Audience

IT teams and organizations planning secure, flexible, and efficient migrations of workloads across physical, virtual, and cloud environments with minimal disruption

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1
The service is charged per record
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • (+) It supports almost every helpdesk platform. (+) No data loss. (+) Easy and very convenient in migration to different platforms. (+) Quick and reliable data transfer.
  • Help Desk Migration makes very easy to migrate from one to another platform. It has demo migration, which make sure you are going on the right path. Customer support is extremely helpful.

Cons

  • • We had an overall positive experience with it.
  • Help Desk Migration worked very well for me, I'm totally happy with it. No cons to share.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Help Desk Migration
Founded: 2016
Ukraine
help-desk-migration.com

Company Information

OpenText
Founded: 1991
Canada
cybersecurity.opentext.com/products/continuity-compliance/migrate/

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Categories

Database Supported

Categories

Cloud Migration Supported
Data Migration Supported

Database Features

Backup and Recovery Not Supported
Creation / Development Not Supported
Data Migration Supported
Data Replication Not Supported
Data Search Not Supported
Data Security Not Supported
Database Conversion Not Supported
Mobile Access Not Supported
Monitoring Not Supported
NOSQL Not Supported
Performance Analysis Not Supported
Queries Not Supported
Relational Interface Not Supported
Virtualization Not Supported

Integrations

ConnectWise PSA Supported
Freshdesk Supported
Gemini Supported
Google Cloud Platform Not Supported
Help Scout Supported
HubSpot Service Hub Supported
Jira Service Management Supported
Kayako Supported
LiveAgent Supported
Microsoft Hyper-V Not Supported
Salesforce Agentforce Service Supported
SherpaDesk Supported
SolarWinds Service Desk Supported
Spiceworks IT Help Desk Supported
VMware Cloud Director Not Supported
VMware ESXi Not Supported
Zendesk Supported
Zoho Desk Supported
osTicket Supported

Integrations

ConnectWise PSA Not Supported
Freshdesk Not Supported
Gemini Not Supported
Google Cloud Platform Supported
Help Scout Not Supported
HubSpot Service Hub Not Supported
Jira Service Management Not Supported
Kayako Not Supported
LiveAgent Not Supported
Microsoft Hyper-V Supported
Salesforce Agentforce Service Not Supported
SherpaDesk Not Supported
SolarWinds Service Desk Not Supported
Spiceworks IT Help Desk Not Supported
VMware Cloud Director Supported
VMware ESXi Supported
Zendesk Not Supported
Zoho Desk Not Supported
osTicket Not Supported
Claim Help Desk Migration and update features and information
Claim Help Desk Migration and update features and information
Claim OpenText Migrate and update features and information
Claim OpenText Migrate and update features and information