Related Products
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About
HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.
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About
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.
ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel.
With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
HelloShift supports hotel owners, managers, and their staff and serves hotel management companies, including branded hotels, select and limited-service hotels, and independent hotels.
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Audience
Hotels needing a platform to manage their accommodation or holiday experience interactively using technology
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Version
Not Supported
Free Trial
Supported
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Pricing
5usd/per room/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHelloShift
Founded: 2014
United States
helloshift.com
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Company Informationicibot
Founded: 2016
Turkey
icibot.com/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Supported
Video Content
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Loyalty Features
Corporate Memberships
Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Not Supported
Loyalty Card System
Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Hotel Channel Management Features
Inventory Management
Supported
Kill Switch
Supported
Promotions Management
Supported
Rate Management
Supported
Reservations Management
Supported
Restriction Management
Supported
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Integrations
AWS Amplify
Not Supported
AWS Backup
Not Supported
Azure Application Gateway
Not Supported
Beds24
Supported
FLEXIPASS
Supported
Facebook Messenger
Not Supported
Google
Not Supported
Hapi
Supported
Mini Hotel PMS
Supported
OpenKey
Supported
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Integrations
AWS Amplify
Supported
AWS Backup
Supported
Azure Application Gateway
Supported
Beds24
Not Supported
FLEXIPASS
Not Supported
Facebook Messenger
Supported
Google
Supported
Hapi
Not Supported
Mini Hotel PMS
Not Supported
OpenKey
Not Supported
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