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About

HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.

About

ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HelloShift supports hotel owners, managers, and their staff and serves hotel management companies, including branded hotels, select and limited-service hotels, and independent hotels.

Audience

Hotels needing a platform to manage their accommodation or holiday experience interactively using technology

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Version Not Supported
Free Trial Supported

Pricing

5usd/per room/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

HelloShift
Founded: 2014
United States
helloshift.com

Company Information

icibot
Founded: 2016
Turkey
icibot.com/en/

Alternatives

Alternatives

ALICE

ALICE

Actabl
HotelEYE

HotelEYE

ATKEN Techniki

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Integrations

AWS Amplify Not Supported
AWS Backup Not Supported
Azure Application Gateway Not Supported
Beds24 Supported
FLEXIPASS Supported
Facebook Messenger Not Supported
Google Not Supported
Hapi Supported
Mini Hotel PMS Supported
OpenKey Supported
PayPal Checkout Not Supported
Stripe Corporate Card Not Supported
Telegram Not Supported
WhatsApp Not Supported
rezStream Cloud PMS Supported

Integrations

AWS Amplify Supported
AWS Backup Supported
Azure Application Gateway Supported
Beds24 Not Supported
FLEXIPASS Not Supported
Facebook Messenger Supported
Google Supported
Hapi Not Supported
Mini Hotel PMS Not Supported
OpenKey Not Supported
PayPal Checkout Supported
Stripe Corporate Card Supported
Telegram Supported
WhatsApp Supported
rezStream Cloud PMS Not Supported
Claim HelloShift and update features and information
Claim HelloShift and update features and information
Claim icibot and update features and information
Claim icibot and update features and information