Una by PolydomPolydom Inc.
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Related Products
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About
HelloGuestbook is a web-based digital guidebook for vacation rental hosts, property managers, boutique hotels and B&Bs. Hosts create a guest-facing guide with house rules, check-in instructions, Wi-Fi details, appliance guidance and local recommendations, then share it by link or QR code. Guests open the guide in a browser without installing an app or creating an account. A Wi-Fi QR code lets guests connect without typing the password, while a built-in map organizes local recommendations. Pro includes automatic translation so guests can read the guide in their language, plus analytics on guidebook opens and the pages guests read. The free plan supports one guidebook with two custom pages; Pro adds custom pages, maps, a custom guidebook URL, analytics, translation and removal of HelloGuestbook branding.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Airbnb, Vrbo and Booking.com hosts, vacation rental property managers, and small hotels and B&Bs that want to give guests their house information in one link.
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Version
Supported
Free Trial
Supported
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Pricing
$599
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHelloGuestbook
Founded: 2025
Norway
helloguestbook.com
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Airbnb
Not Supported
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