Una by Polydom

Una by Polydom

Polydom Inc.
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About

HelloGuestbook is a web-based digital guidebook for vacation rental hosts, property managers, boutique hotels and B&Bs. Hosts create a guest-facing guide with house rules, check-in instructions, Wi-Fi details, appliance guidance and local recommendations, then share it by link or QR code. Guests open the guide in a browser without installing an app or creating an account. A Wi-Fi QR code lets guests connect without typing the password, while a built-in map organizes local recommendations. Pro includes automatic translation so guests can read the guide in their language, plus analytics on guidebook opens and the pages guests read. The free plan supports one guidebook with two custom pages; Pro adds custom pages, maps, a custom guidebook URL, analytics, translation and removal of HelloGuestbook branding.

About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Airbnb, Vrbo and Booking.com hosts, vacation rental property managers, and small hotels and B&Bs that want to give guests their house information in one link.

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Version Supported
Free Trial Supported

Pricing

$599
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

HelloGuestbook
Founded: 2025
Norway
helloguestbook.com

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

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Smoobu

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Zugrow

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Categories

Vacation Rental Supported

Categories

AI Agents Supported
Vacation Rental Supported

Integrations

Airbnb Not Supported

Integrations

Airbnb Supported
Claim HelloGuestbook and update features and information
Claim HelloGuestbook and update features and information
Claim Una by Polydom and update features and information
Claim Una by Polydom and update features and information