TheReach

TheReach

TheReach.ai
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About

HelloGuestbook is a web-based digital guidebook for vacation rental hosts, property managers, boutique hotels and B&Bs. Hosts create a guest-facing guide with house rules, check-in instructions, Wi-Fi details, appliance guidance and local recommendations, then share it by link or QR code. Guests open the guide in a browser without installing an app or creating an account. A Wi-Fi QR code lets guests connect without typing the password, while a built-in map organizes local recommendations. Pro includes automatic translation so guests can read the guide in their language, plus analytics on guidebook opens and the pages guests read. The free plan supports one guidebook with two custom pages; Pro adds custom pages, maps, a custom guidebook URL, analytics, translation and removal of HelloGuestbook branding.

About

Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages. Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules. Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries. GDPR-compliant.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Airbnb, Vrbo and Booking.com hosts, vacation rental property managers, and small hotels and B&Bs that want to give guests their house information in one link.

Audience

Hospitality, real estate agents, property managers, vacation rentals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Version Supported
Free Trial Supported

Pricing

€49/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HelloGuestbook
Founded: 2025
Norway
helloguestbook.com

Company Information

TheReach.ai
Founded: 2023
Spain
www.thereach.ai

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Alternatives

Hostaway

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Mya

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Smoobu

Smoobu

Smoobu GmbH
4.4 out of 5 stars

Categories

Vacation Rental Supported

Categories

AI Receptionists Supported
Vacation Rental Supported

Integrations

Beds24 Not Supported
Hostaway Not Supported
Smoobu Not Supported
iGMS Not Supported

Integrations

Beds24 Supported
Hostaway Supported
Smoobu Supported
iGMS Supported
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