TheReachTheReach.ai
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Related Products
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About
HelloGuestbook is a web-based digital guidebook for vacation rental hosts, property managers, boutique hotels and B&Bs. Hosts create a guest-facing guide with house rules, check-in instructions, Wi-Fi details, appliance guidance and local recommendations, then share it by link or QR code. Guests open the guide in a browser without installing an app or creating an account. A Wi-Fi QR code lets guests connect without typing the password, while a built-in map organizes local recommendations. Pro includes automatic translation so guests can read the guide in their language, plus analytics on guidebook opens and the pages guests read. The free plan supports one guidebook with two custom pages; Pro adds custom pages, maps, a custom guidebook URL, analytics, translation and removal of HelloGuestbook branding.
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About
Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages.
Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules.
Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries.
GDPR-compliant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Airbnb, Vrbo and Booking.com hosts, vacation rental property managers, and small hotels and B&Bs that want to give guests their house information in one link.
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Audience
Hospitality, real estate agents, property managers, vacation rentals
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Version
Supported
Free Trial
Supported
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Pricing
€49/month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHelloGuestbook
Founded: 2025
Norway
helloguestbook.com
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Company InformationTheReach.ai
Founded: 2023
Spain
www.thereach.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Beds24
Not Supported
Hostaway
Not Supported
Smoobu
Not Supported
iGMS
Not Supported
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Integrations
Beds24
Supported
Hostaway
Supported
Smoobu
Supported
iGMS
Supported
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