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About

Faxes don't have to be a headache. Our faxes arrive directly in your inbox as a PDF, where you can view, download and share them. You never have to worry about missing a fax or not knowing when it arrives. It comes straight to you. You can access your faxes from *anywhere and unlimited storage is included. Sending faxes is just as easy. You can send faxes to multiple numbers at once, and even sign and edit them electronically! As soon as your fax arrives, you'll receive a confirmation email. *In addition to HelloFax, you also have the option of syncing your account with Google Drive, Dropbox, Box, OneDrive and/or Evernote where you can send, receive and manage your faxes.

About

#1 rated HIPAA Compliant Fax Service. 100% cloud based. No hardware required. We can port your existing fax number or give you a new number (toll free available as well). HIPAA COMPLIANT FAX Secure, HIPAA compliant, cloud based fax server solution that enables users to send and receive high volume fax. FAX API We've done hundreds of HIPAA compliant API integrations for some of the largest healthcare companies in the world. When you choose WestFax we will provide a dedicated API programmer to help you every step of the way. If you're looking for Fax API integration, High Volume Broadcast Fax, Fax to e-mail or any other fax solution, WestFax is here to help.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who needs an online fax service

Audience

Organizations of all sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$0.01
High volume users pay as low as $.01 per page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Inexpensive and easy to set up. I have nothing else positive to say. It is inexpensive and it is easy to set up.
  • Simple, straight forward API interfaces that are easy to integrate.
  • My number porting experience was truly superior compared to the previous company that was servicing us.
  • Super easy to integrate. They have live staff in the US to help users integrate. The service is also HIPAA Compliant which is awesome.
  • Ease of use. Easy to port our number. Nice people to work with. Clear faxes with no fuzzy images. HIPAA Compliant.

Cons

  • If a fax fails, you cannot re-send; must build new. It does not ask you to add a Contact automatically. It is difficult to move faxes to other folders Your view of faxes you send or receive lists numbers only rather than Contact name so you waste a lot of time peeking through multiple faxes to go back to one you previously want. Thus far, Customer Service has not had any answers we need. A person answers, does not identify themself then seems to be fumbling around same as me.
  • Some support issues to begin with, but they have just stood up a new and better support portal. Very helpful.
  • My prior carrier made it difficult to release my number, but WestFax assisted me throughout the process. Bringing my fax number over was important to ensure that we stayed available for our customers.
  • We didn't have any problems at all. I'll update if we experience any.
  • Nothing we didn't like about the service. Works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

HelloFax
Founded: 2007
United States
hellofax.com

Company Information

WestFax
Founded: 1999
Denver, Colorado
westfax.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
Fax.Plus

Fax.Plus

Alohi

Categories

Online Fax Supported

Categories

Fax Server Supported
HIPAA Compliance Supported
Online Fax Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Not Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Not Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

EpicCare EMR Not Supported
LabCollector LIMS/ELN Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Health Pharmacy Not Supported
ScriptPro SP Central Not Supported

Integrations

EpicCare EMR Supported
LabCollector LIMS/ELN Supported
Oracle Health Ambulatory EHR Supported
Oracle Health Pharmacy Supported
ScriptPro SP Central Supported
Claim HelloFax and update features and information
Claim HelloFax and update features and information
Claim WestFax and update features and information
Claim WestFax and update features and information