TheReachTheReach.ai
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Related Products
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About
Hanyhost is an AI co-host platform for Airbnb and short-term rental hosts that automates guest communication by replying instantly to common questions (like check-in instructions, Wi-Fi info, parking, house rules, and local tips), handling early check-in/late check-out and luggage requests within your configured policies, and escalating only urgent or unclear issues to you with clear context. It uses your own templates, policies, and listing data so replies stay on-brand and accurate, provides 24/7 coverage to protect response-time metrics that affect search ranking, and reduces repetitive messaging so hosts can sleep at night and save hours of manual work. Hanyhost also offers smart escalation for real problems like lockouts, leaks, noise, or refund requests, sending concise summaries and next-step suggestions to the right contact. It’s tailored for single-property hosts up to agencies and co-hosts, standardizes replies across listings to reduce context switching.
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About
Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages.
Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules.
Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries.
GDPR-compliant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Vacation rental hosts and property managers who want AI-powered messaging automation that instantly replies to guest inquiries, handles common requests, and escalates real issues
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Audience
Hospitality, real estate agents, property managers, vacation rentals
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3.99 per month
Free Version
Free Trial
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Pricing
€49/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHanyhost
United States
hanyhost.com
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Company InformationTheReach.ai
Founded: 2023
Spain
www.thereach.ai
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