Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems
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About

Hanyhost is an AI co-host platform for Airbnb and short-term rental hosts that automates guest communication by replying instantly to common questions (like check-in instructions, Wi-Fi info, parking, house rules, and local tips), handling early check-in/late check-out and luggage requests within your configured policies, and escalating only urgent or unclear issues to you with clear context. It uses your own templates, policies, and listing data so replies stay on-brand and accurate, provides 24/7 coverage to protect response-time metrics that affect search ranking, and reduces repetitive messaging so hosts can sleep at night and save hours of manual work. Hanyhost also offers smart escalation for real problems like lockouts, leaks, noise, or refund requests, sending concise summaries and next-step suggestions to the right contact. It’s tailored for single-property hosts up to agencies and co-hosts, standardizes replies across listings to reduce context switching.

About

A complete work order system is available for tracking work orders as they progress through the stages of reported, work in progress, completed, billed, and archived. Work orders integrate to the owner statements, the checks payable system and the general ledger. It helps get the work done! The Resort Management System (RMS) is vacation rental software for short-term reservation property management. Proven, powerful web hosted software that manages the performance of your vacation rental business with real-time online Internet reservation booking, website integration, partnership linking including HomeAway and TripAdvisor via FlipKey, rental trust accounting, owner unit accounting, work order maintenance tracking & billing, guest services management, unlimited guest email correspondence, integrated credit card processing, travel insurance and much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rental hosts and property managers who want AI-powered messaging automation that instantly replies to guest inquiries, handles common requests, and escalates real issues

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hanyhost
United States
hanyhost.com

Company Information

Advanced Management Systems
Founded: 1984
United States
www.vacationrentalsoftware.com/software/overview

Alternatives

Alternatives

Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

Airbnb

Integrations

Airbnb
Claim Hanyhost and update features and information
Claim Hanyhost and update features and information
Claim Resort Management System (RMS) and update features and information
Claim Resort Management System (RMS) and update features and information