Hantera_Hantera AB
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New Black EVANew Black
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Related Products
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About
Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.
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About
New Black's Global Unified Commerce Ecosystem is a collaborative network of partners dedicated to making unified commerce a reality for customer-focused retailers. This initiative addresses the modern consumer's expectation for a seamless shopping experience across all channels by ensuring transparency in transactional, stock, and customer data throughout the entire customer journey while maintaining secure fiscal compliance. Achieving this level of integration requires enhanced connectivity across all systems and partners of a brand, working together seamlessly. The Global Unified Commerce Ecosystem supports multi-national retailers with innovative solutions that enhance customer experiences and drive business growth. Ecosystem partners have global operations that can keep pace with international growth ambitions and provide consistent solutions along with multi-lingual support.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.
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Audience
Retailers interested in a tool to provide a seamless, integrated shopping experience across all channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€1000/month
Free Version
Free Trial
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PricingPlease contact us for details.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHantera AB
Founded: 2023
Sweden
www.hantera.io
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Company InformationNew Black
Founded: 2015
The Netherlands
www.newblack.io
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Alternatives |
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Categories |
Categories |
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Headless eCommerce Features
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Integrations
Adyen
Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Azure
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
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Integrations
Adyen
Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Azure
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
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