Hantera_

Hantera_

Hantera AB
New Black EVA

New Black EVA

New Black
+
+

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About

Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.

About

​New Black's Global Unified Commerce Ecosystem is a collaborative network of partners dedicated to making unified commerce a reality for customer-focused retailers. This initiative addresses the modern consumer's expectation for a seamless shopping experience across all channels by ensuring transparency in transactional, stock, and customer data throughout the entire customer journey while maintaining secure fiscal compliance. Achieving this level of integration requires enhanced connectivity across all systems and partners of a brand, working together seamlessly. The Global Unified Commerce Ecosystem supports multi-national retailers with innovative solutions that enhance customer experiences and drive business growth. Ecosystem partners have global operations that can keep pace with international growth ambitions and provide consistent solutions along with multi-lingual support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.

Audience

Retailers interested in a tool to provide a seamless, integrated shopping experience across all channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€1000/month
Free Version
Free Trial

Pricing

Please contact us for details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hantera AB
Founded: 2023
Sweden
www.hantera.io

Company Information

New Black
Founded: 2015
The Netherlands
www.newblack.io

Alternatives

Alternatives

SCAYLE

SCAYLE

SCAYLE Commerce Engine

Categories

Categories

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Headless eCommerce Features

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Integrations

Adyen
Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Azure
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
nShift

Integrations

Adyen
Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Azure
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
nShift
Claim Hantera_ and update features and information
Claim Hantera_ and update features and information
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