Hantera_

Hantera_

Hantera AB
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About

Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.

About

Anticipating the unpredictability of orders by guaranteeing a no-fault no-delay end customer promise are the everyday challenges facing pure-play operators and multi-channel specialists. Vente-Privée, Cdiscount, Auchan.fr, Nespresso and Leroy Merlin sell a wide range of products but have the same requirements in terms of speed and excellence of execution. Supermarkets and hypermarkets, DIY, household equipment and even sporting goods are activities that require very specific knowledge of peaks in activity to be managed, coupled with logistics flows in terms of storage or just-in-time deliveries. Clients in this sector include Carrefour, Auchan, Alinéa, Conforama, Castorama and GO Sport. The ID Logistics group continues to push ahead with its expansion and has now made an acquisition and set up a new subsidiary in the US. With the purchase of Jagged Peak, a US company specialising in e-commerce logistics, the ID Logistics group is expanding its base to the United States.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€1000/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hantera AB
Founded: 2023
Sweden
www.hantera.io

Company Information

ID Logistics
Founded: 2001
France
www.id-logistics.com

Alternatives

Alternatives

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URBANTZ
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CMS Standard

NewHaven Software
Elastic

Elastic

Elastic Suite
Response

Response

CoLinear Systems

Categories

Categories

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Catalog Management Features

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Order Entry Features

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Integrations

Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
nShift

Integrations

Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
nShift
Claim Hantera_ and update features and information
Claim Hantera_ and update features and information
Claim ID Logistics and update features and information
Claim ID Logistics and update features and information