HITS

HITS

Andreoli & Associates
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About

HITS is a robust cloud-based auto and tire software solution developed by Andreoli & Associates. Designed specifically for independent tire and auto service professionals, HITS provides appointment scheduling, inventory management, accounting, and labor management. The solution features three modules: HITS BPOS ( point of sale auto and tire software), HITS TireLink (add-on package for tire wholesale e-commerce), and HITS ServiceCAT (addon package for parts and labor quotes).

About

Super simple to use and fully featured mechanical Workshop Software. Turn your Auto Shop into a streamlined profit machine. Free trial. No commitment. No lock-in contracts, ever. From $39.99 per month, to help the simplest shop to multi-branch operations, there is a solution for every auto shop. Direct integration with major accounting packages plus CarFax, PartsTech, TireMetrix, TireConnect VV Garage, Pro Demand, MOTOR + more. Plus integration with the worlds best accounting packages including QuickBooks and Xero. Sales & support locations in North America & Australia. Business management for Auto Repair, Marine Repair, Truck, RV, MotorCycle and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Used by independent auto repair shops, tire wholesalers, and tire dealers.

Audience

Auto Repair Shops, Mechanical Repair, Marine, RV, truck

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$59.99 per month
From the smallest 1 person mobile mechanic to a multi-site corporation, Workshop Software has a range of products available to suit your needs. Bronze/Silver/Gold level subscriptions.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Support team is located in the US, they are very responsive and knowledgeable. They return my calls/emails within an hour, sometimes within 5 minutes. Some of them have also worked in shops like mine so they understand what I am dealing with on a daily basis. They do NOT require a contract just a simple monthly subscription. They have an open AP which allows me to integrate with 3rd party vendors. They were able to convert all of my data from my previous system. Key Features I’m Using Daily: Centralized Customer & Vehicle History allows me to instantly access complete service records including declined work and services coming due which helps me personalize and streamline customer service. Appointment Scheduler & Bay Management keeps my shop running smoothly with better control of scheduling and workflow. Accurate Inventory Management provides REAL TIME stock tracking which means fewer mistakes and better inventory planning. Specific Tire vs. Wheel Lookups makes it easy to find exactly what I am searching for very quickly. Integrated Tire Ordering allows me to connect directly to my tire suppliers such as ATD, NTW, MST, TDGA, TireHub, USAF, and more. I can see their inventory in REAL TIME and place orders right in the POS. Service Packages or Canned Jobs allows me to have preloaded service templates for quick quotes and repairs. ServiceCAT® integrates with my parts suppliers in REAL TIME, has labor times which allows me to provide accurate estimates. LubeCAT instantly returns oil specs and capacities allowing me to provide fast, accurate oil changes. Texting & Emailing allows me to send updates, work approvals, and appointment reminders right from the system — keeps customers in the loop and increasing satisfaction. Reporting & Analytics allow me to generate detailed reports on anything and everything.

Cons

  • I wish I would have found them sooner! I could have avoided the headaches and frustrations with my previous system.

Pros & Cons from Real Users

Pros

  • Easy and intuitive. Fair pricing, color coded and adaptive. Updates customer of appointment and sends reminder for service/Maint (i.e. LOF)

Cons

  • Have to pay separate for the ability to text customer.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Andreoli & Associates
Founded: 1985
United States
www.hitstiresoftware.com

Company Information

Workshop Software
Founded: 2013
Australia
workshopsoftware.com

Alternatives

Alternatives

TireMaster

TireMaster

ASA Automotive Systems
Digital Wrench

Digital Wrench

VMT Software
TireShop

TireShop

FreedomSoft

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Marine Features

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Integrations

MYOB
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Steer
Xero

Integrations

MYOB
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Steer
Xero
Claim HITS and update features and information
Claim HITS and update features and information
Claim Workshop Software and update features and information
Claim Workshop Software and update features and information