HCN

HCN

The Hotel Communication Network
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About

Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.

About

eRoom Suite is a comprehensive omnichannel communication system designed to enhance guest experiences and increase hotel profitability. It offers over 16 plug-and-play tools that personalize each stage of the customer journey according to individual preferences. Key features include eRoom CRM for tailored service offerings, eRoom PMS for automating hotel functions, eRoom ERP for accounting and administrative tasks, and eRoom BI for advanced analytics. Additional tools like eRoom Cast, eRoom Hotspot, and eRoom Signage further enrich the guest experience. By collecting valuable guest data, eRoom Suite enables hotels to execute more effective marketing campaigns, potentially increasing upselling and cross-selling opportunities by over 30%. Clients have reported up to an 8% increase in asset profitability and significant time savings in back-office tasks. The suite's integration capabilities and user-friendly design make it a versatile solution for hotels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies wanting a solution that helps with guest room management

Audience

Hotels seeking a solution to enhance guest experiences and boost profitability through integrated, personalized communication solutions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

The Hotel Communication Network
Founded: 2008
Canada
hcn-inc.com

Company Information

eRoom Suite
Founded: 1991
Spain
www.eroomsuite.com

Alternatives

NevoTV

NevoTV

Nevotek

Alternatives

HCN

HCN

The Hotel Communication Network
NevoTV

NevoTV

Nevotek

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim HCN and update features and information
Claim HCN and update features and information
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Claim eRoom Suite and update features and information