HCN

HCN

The Hotel Communication Network
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About

Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.

About

Roomsy is a cloud-based, all-in-one hospitality property management system for hotels, vacation rental apartments, hostels, RV parks, and other vacation property businesses. Delivering powerful property management tools and features that include channel management, booking management, reporting, and payment processing within a suite, Roomsy helps make the life of vacation rental managers, hoteliers, and hostel operators easy. Change of room for internal guests. Sometimes you have to move guests for a reason. This could be due to operational issues or the guest may have requested an upgrade to another room. To set up a room move for a registered guest, open the reservation, select the room type and room number they will be moved to, and click save. An essential function of the Hotel Management System. If you get a large number of travelers arriving at your hotel as a group, we recommend using the Group functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies wanting a solution that helps with guest room management

Audience

Hotels, hostels, apartments, motels, and recreation vehicles (RV) parks seeking a solution to improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Pricing is based on the number of rooms.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use. Cloud storage backup. Great customer support. Great pricing. Runs on any Windows browser.

Cons

  • Not much that we can think of. Customer loyalty program can be added for more customer care.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

The Hotel Communication Network
Founded: 2008
Canada
hcn-inc.com

Company Information

Roomsy
Founded: 2011
Canada
www.roomsy.com

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Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

CartStack Not Supported
PayPal Not Supported
Stripe Not Supported
miniCal Not Supported

Integrations

CartStack Supported
PayPal Supported
Stripe Supported
miniCal Supported
Claim HCN and update features and information
Claim HCN and update features and information
Claim Roomsy and update features and information
Claim Roomsy and update features and information