Gym Assistant

Gym Assistant

Bio-Logic Inc.
4.8 out of 5 stars
Gym Assistant InTouch Technology

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Gym Assistant:

About

Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts-you own it. Simple, powerful and affordable.
InTouch Technology:

About

InTouch Technology's member lifecycle management solutions are built exclusively for the health & fitness industry. From lead acquisition to member engagement, our products are designed to streamline workflows, improve staff productivity and promote revenue driving business decisions. Capture more leads and feed your sales pipeline. Store all your lead and member details in one place. Capturing accurate information means that no leads fall through the cracks. Control your own lead and member follow-up process. No forgotten emails, text messages or calls. You decide what you want to happen and when you want it to happen. Create a pre-set plan for onboarding and retention. Members receive multiple touch points through automatic and personal communication. Keep members engaged by proactively reaching out during the crucial on boarding process and throughout their membership.
Gym Assistant:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
InTouch Technology:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Gym Assistant:

Audience

Gyms, fitness centers, athletic clubs, boxing, martial arts, personal training, swim centers, parks and recreation centers, wellness studios, health clubs
InTouch Technology:

Audience

Gyms and health clubs that need a CRM system
Gym Assistant:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
InTouch Technology:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Gym Assistant:

API

Offers API Not Supported
InTouch Technology:

API

Offers API Not Supported
Gym Assistant:

Screenshots and Videos

InTouch Technology:

Screenshots and Videos

Gym Assistant:

Pricing

$780.00/one-time
Free Version Not Supported
Free Trial Supported
InTouch Technology:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Gym Assistant:

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5
InTouch Technology:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Gym Assistant:

Pros & Cons from Real Users

Pros

  • Easy to use, Timely updates and upgrades, Great customer service and prompt response time Provides everything we’ve needed in a Club management software for over 19 years.
  • Ease of use, customer support, fob integrated software, costs vs other products on the market, software updates, product improvements.
  • The ease at which everything is integrated: auto-door, all hardware needed, monthly dues processing, reporting is fantastic, ease of set-up and modification to system. CUSTOMER SERVICE IS SUPERIOR.
  • First and foremost is customer service. Though Gym Assistant is a good product on its own. When problems arise who is there to help? Problems are few but when they arise Gym Assistant’s customer service has always solved them quickly and to my satisfaction.
  • Cost effective for small business. Easy to use. Ease to train others how to use. Love the Mobile alerts with the last upgrade.

Cons

  • I would like to see the addition of a class management application, that could track class reservations, attendance and revenue.
  • I can't really say I have any cons. If anything, the software lacks CRM capabilities BUT I cannot complain due to the low cost for the software platform. Majority of the other gym software companies charge exorbitant fees for similar software with CRM capabilities.
  • Nothing. Any glitches I have had are directly related to my lack of tech skills. Quickly addressed by the support team.
  • It would be nice to be able to text members concerning the status of their memberships. Automatically would even be more advantageous. Missed payments, past due accounts, expired credit cards. Reports will provide the info but not the results.
  • While support is always helpful, I find that waiting for someone to get to work in California a bit inconvenient. At times messages pop up on assistant that are errors due to upgrades and nobody tells you about it- makes you wonder if theres a system problem in your business.
Gym Assistant:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
InTouch Technology:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Gym Assistant:

Company Information

Bio-Logic Inc.
Founded: 1989
United States
www.gymassistant.com
InTouch Technology:

Company Information

InTouch Technology
Founded: 2005
Canada
intouchtechnology.com
Gym Assistant:

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InTouch Technology:

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Gym Assistant:

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
InTouch Technology:

Categories

Club Management Supported
Gym Management Supported
Gym Assistant:

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Not Supported
Membership Management Supported
Online Booking Not Supported
Payment Processing Supported
Waiver Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Not Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Martial Arts Features

Attendance Management Supported
Class Management Not Supported
Event Management Not Supported
Online Registration Not Supported
Rank Management Not Supported
Scheduling Not Supported
Student Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Facility Management Not Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Not Supported
Rental Management Not Supported
InTouch Technology:

Club Management Features

Attendance Tracking Not Supported
Billing & Invoicing Not Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Not Supported
Point of Sale (POS) Not Supported
Gym Assistant:

Integrations

Compete Club Management Not Supported
PULSE Software Not Supported
InTouch Technology:

Integrations

Compete Club Management Supported
PULSE Software Supported
Gym Assistant:
Claim Gym Assistant and update features and information
Claim Gym Assistant and update features and information
InTouch Technology:
Claim InTouch Technology and update features and information
Claim InTouch Technology and update features and information