Wingman

Wingman

Emergent
+
+

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About

GUURU is a peer-powered eCommerce platform that turns your customer community and their expertise into real-time product advice and AI visible on-page content. Shoppers can chat directly with experienced customers for personal, first-hand recommendations when it matters most. GUURU then transforms conversations or targeted Q&A into structured, indexable “Community Content” that lives on your product pages. This makes your online store trustworthy for people and more discoverable for search engines and LLMs, helping your pages get mentioned and cited in AI answers. Behind the scenes, GUURU helps you identify and activate passionate customers, route questions, manage quality, and keep experts engaged with recognition and rewards (points, perks, or cash). Every answer is traceable to a real person who actually uses your products. Brands use GUURU to increase shopper confidence and conversion, and case studies report results like +51% AI visibility, +23 NPS points, and up to 38× ROI

About

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking to improve their AI visbility or customer experience.

Audience

Business owners, founders, and professionals wanting an AI assistant to handle routine tasks, follow-ups, inboxes, and workflows across their tools

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Guuru
Founded: 2016
Switzerland
www.guuru.com/en/

Company Information

Emergent
Founded: 2024
United States
getwingman.com

Alternatives

Alternatives

Solid

Solid

Codapt lnc

Categories

Brand Advocacy Supported
Customer Advocacy Supported

Categories

AI Agents Supported
AI Assistants Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Not Supported
Communication Management Supported
Community Management Supported
Gamification Not Supported
Referral Tracking Not Supported
Reporting/Analytics Not Supported
Rewards Program Not Supported
Social Engagement Supported

Integrations

Facebook Ads Not Supported
GitHub Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Sheets Not Supported
Google Slides Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
LinkedIn Not Supported
Meta Ads Not Supported
Microsoft Outlook Not Supported
Notion Not Supported
QuickBooks Online Not Supported
Salesforce Not Supported
Semrush Not Supported
Slack Not Supported
Stripe Not Supported
Telegram Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

Facebook Ads Supported
GitHub Supported
Gmail Supported
Google Calendar Supported
Google Sheets Supported
Google Slides Supported
HubSpot CRM Supported
Instagram Supported
LinkedIn Supported
Meta Ads Supported
Microsoft Outlook Supported
Notion Supported
QuickBooks Online Supported
Salesforce Supported
Semrush Supported
Slack Supported
Stripe Supported
Telegram Supported
WhatsApp Supported
X (Twitter) Supported
Claim Guuru and update features and information
Claim Guuru and update features and information
Claim Wingman and update features and information
Claim Wingman and update features and information