Guru vs. SurfSense Comparison


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		Related Products Axero Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you! 208 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,608 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 246 Ratings Visit Website AddSearch AddSearch goes beyond traditional site search with AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses. Combined with lightning-fast search and smart recommendations, AddSearch helps organizations create personalized, engaging digital experiences across websites and applications. Trusted by nearly 2,000 global customers in Media, Telecommunications, Government, Education, and more. AddSearch offers enterprise-grade features including advanced GenAI capabilities, personalization, advanced analytics, and SLA up to 99.999%. It works with any CMS, supports crawler or API-based indexing, and provides full setup services to save developer time. Built to deliver powerful search with AI Answers and Conversations that elevate digital experiences for website visitors—without adding complexity. 138 Ratings Visit Website Resource Guru Resource Guru offers a fast and simple way of scheduling, people, equipment, and other resources online. Designed to replace clunky, old scheduling spreadsheets, Resource Guru helps managers get organized fast. The platform covers resource planning, resource scheduling, resource management, staff leave management, reporting, and more. Resource Guru is available for as low as $4.16 per person/month. 965 Ratings Visit Website MyHub Intranet Software MyHub is a revolutionary cloud-based intranet solution that provides business various manuals and tools to streamline workflow. Built to be mobile, MyHub offers users the ability to connect and collaborate with entire teams or just a couple of members. With a combo of in-app options to have email, social media, and the tools needed to be efficient, projects move smoother through any processes you design. Admins can give their users the ability to Manage Content, a Discussion Board, File-Cloud-Sharing, and more. 66 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 8,878 Ratings Visit Website monday.com Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals. 23,170 Ratings Visit Website RedFlag Empower Your Team with RedFlag by Pocketstop RedFlag is a powerful yet intuitive emergency mass notification system that keeps your organization informed and connected when it matters most. Whether you're a small business or a large enterprise, RedFlag's multi-channel platform ensures real-time alerts and critical updates are delivered swiftly and reliably to every team member. With RedFlag, you can monitor ongoing situations with clarity, coordinate responses with precision, and make data-driven decisions that protect your people and assets. Experience peace of mind knowing that RedFlag has you covered when emergencies strike. 133 Ratings Visit Website Nectar Build culture and guide employee behavior with Nectar Recognition software. Help employees feel valued, connected and engaged no matter where they work. Build camaraderie and celebrate wins both big and small consistently. Our customers improve culture, retention and renew year over due to the positive results. Our recognition & rewards platform enables everyone (peer to peer & manager to employees alike) to send meaningful recognition rooted in core values. Nectar has the most extensive rewards catalog so users can choose from company branded swag, Amazon products, gift cards or custom reward types. Integrate with your other tools like Slack and Teams to make sending recognition easy. We support top organizations like SHRM, MLB, Redfin, Heineken and more. 8,785 Ratings Visit Website
About Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.	About SurfSense is an AI-powered research and knowledge management assistant that lets you connect and query all your personal and team data in one place using natural language, acting as a highly customizable open source alternative to tools like NotebookLM and Perplexity. It lets you link internal knowledge sources such as Notion, GitHub, Slack, Gmail, Google Drive, YouTube, and other apps, then build a unified searchable knowledge base where you can ask questions and get cited answers in real time while choosing from over 100 leading LLMs or even local models for privacy and control. It supports real-time collaboration with team presence, roles, and permissions, and centralized workflows to find, ask, and act on information quickly, turning scattered files, messages, and documents into a coherent workspace with powerful hybrid search across connected sources and advanced retrieval techniques.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience All departments and company sizes	Audience Knowledge workers, researchers, developers, and teams who need a private, customizable AI assistant that unifies and makes searchable all their documents, tools, and data sources
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $25 Free Version Free Trial	Pricing Free Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Guru Founded: 2013 United States www.getguru.com	Company Information SurfSense United States www.surfsense.com
Alternatives Haystack	Alternatives Notion Notion Labs
Document360 Kovai	NotebookLM Google
elevio	Perplexity Perplexity AI
Shelf Shelf.io	Saner.AI
Seismic Knowledge Seismic View All	Dessix View All
Categories AI Customer Service AI IT Agents AI Tools Contact Center Knowledge Base Corporate Wiki Customer Service Employee Communication Tools Enterprise Search Internal Communications Intranet Knowledge Management Marketing Sales Sales Enablement Site Search Team Communication	Categories AI Research Tools AI Workspaces
Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Enterprise Search Features AI / Machine Learning eDiscovery Faceted Search / Filtering Full Text Search Fuzzy Search Indexing Text Analytics Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Intranet Features Activity / News Feed Blogs Calendar Management Content Management Discussions / Forums Employee Directory Knowledge Management Policy Management Search Wiki Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing
Integrations Airtable Box ClickUp Confluence GitHub Gmail Google Drive Jira Linear Notion Slack BambooHR Front GitLab Google Gorgias Kona LiveChat Proliant Zoho CRM Show More Integrations View All 133 Integrations	Integrations Airtable Box ClickUp Confluence GitHub Gmail Google Drive Jira Linear Notion Slack BambooHR Front GitLab Google Gorgias Kona LiveChat Proliant Zoho CRM Show More Integrations View All 18 Integrations
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