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About

Guided is a web-based retreat management platform for retreat leaders, wellness providers, facilitators, and venues. It brings retreat bookings and guest operations together, with branded booking pages, package selection, participant intake forms, waivers, scheduling, preparatory materials, and approval workflows. Providers can manage guest communications, assign rooms and accommodation units, set availability, and coordinate dates. Guided supports guest payments through Stripe and gives participants a dashboard for completing required steps and reviewing retreat information. Shared Workspaces let providers invite team members and collaborate with co-hosts or venues, while administrative tools support client management, templates, and reporting. Guided is intended for businesses and individual providers organizing retreats and related wellness experiences; provider access is subject to application and approval.

About

World-class product, world-class support. We go the extra mile for you, so you can go the extra mile for your guests. Customized for any business. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our implementation pros will work with you to ensure a perfect fit between your business and our solutions. We will show you how to use our tools to save time and earn more money with each and every guest transaction. Changing software does not have to be painful. All of our work is guaranteed. We are committed to providing you complete satisfaction or we will refund your money. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our solutions will manage your reservations, deposits, check ins, check-outs, guest folios, payments, sales & audit reports, etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retreat centers, retreat leaders, wellness providers, and facilitators.

Audience

Hotels and accommodation businesses interested in a solution to manage their guests and optimize their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Provider subscriptions auto-renew monthly until canceled; cancellation takes effect at the end of the current billing period, with no prorated refunds.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Guided
www.guided.co

Company Information

Smart Hotel Software
Founded: 1990
Canada
www.smarthotelsoftware.com

Alternatives

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4.7 out of 5 stars
Bookinglayer

Bookinglayer

4.8 out of 5 stars
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Bistone Hotel Management System

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eZee Absolute

eZee Absolute

eZee Technosys
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Bookinglayer

Bookinglayer

4.8 out of 5 stars

Categories

Retreat Management Supported

Categories

Channel Management Features

Campaign Management Supported
Channel Analytics Not Supported
Incentive Management Supported
Inventory Control Not Supported
Lead Management Not Supported
Opportunity Management Supported
Order Management Supported
Partner Management Not Supported
Product Management Supported
Reseller Management Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Integrations

Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
QuickBooks Online Not Supported
Sage 100 Not Supported
Stripe Supported
protel MICE Not Supported

Integrations

Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
QuickBooks Online Supported
Sage 100 Supported
Stripe Not Supported
protel MICE Supported
Claim Guided and update features and information
Claim Guided and update features and information
Claim Smart Hotel Software and update features and information
Claim Smart Hotel Software and update features and information