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About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

About

Nevaya specializes in cloud-based solutions for the hospitality industry, enhancing in-room entertainment and guest experiences. Their offerings include NevayaCast, which enables guests to stream personal content to in-room TVs using their devices, and NevayaTV, a customizable interface that integrates with hotel branding to provide access to TV channels, on-demand content, and hotel services. NevayaOne combines these features, allowing content streaming without additional hardware or replacing existing smart TVs. These solutions are designed to be affordable, adaptable, and easy to install, aiming to boost guest satisfaction and engagement. NevayaOne has been designed to dramatically simplify what is often a complex configuration of dongles, set-top boxes, and connectivity. Compatibility becomes almost universal and ongoing maintenance burdens are minimized. See how easy it is for guests to connect their devices and play their own content in the room.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels searching for a guest experience solution

Audience

Hospitality companies in need of a tool to manage guest experiences through cloud-based entertainment services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Company Information

Nevaya
Founded: 2002
United Kingdom
nevaya.co.uk

Alternatives

Alternatives

ZAFIRO TV

ZAFIRO TV

Entertainment Solutions
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

INTELITY Supported
Innspire Supported

Integrations

INTELITY Not Supported
Innspire Not Supported
Claim Guestware and update features and information
Claim Guestware and update features and information
Claim Nevaya and update features and information
Claim Nevaya and update features and information