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About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

About

Matrix by M1 Intel is the hotel sales CRM built for multi-property management. Modern alternative to Delphi and STS Cloud that hotel management companies actually want to use. Centralizes leads from Engine, Meeting Broker, and brand portals into one inbox. Track group sales pipelines across your entire portfolio with real-time reporting. Built by hotel operators who understand the challenges of B2B sales. No more missed RFPs or scattered spreadsheets. Complete data ownership - you own your data, not your franchisor. Streamlines RFPs, Local Negotiated Rates, and group business workflows. Fast implementation with frictionless data migration from legacy systems. Designed for Sales Professionals, Sales Leadership, Revenue Managers, Operations Managers, and Principal/Asset Managers in the hospitality industry.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels searching for a guest experience solution

Audience

Hotel management companies, multi-property hotel operators, independent hotels, branded hotels, hotel sales teams, revenue managers, operations managers, asset managers, hospitality industry B2B sales professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$299/hotel/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Company Information

M1 Intel
Founded: 2023
United States
m1intel.com

Alternatives

Alternatives

Bingo CRM

Bingo CRM

Bingoforge
Bingoforge

Bingoforge

Bingoforge Pvt. Ltd.
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality
For-Sight CRM

For-Sight CRM

For-Sight
Salesboom CRM

Salesboom CRM

SalesBoom

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

INTELITY
Innspire

Integrations

INTELITY
Innspire
Claim Guestware and update features and information
Claim Guestware and update features and information
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