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About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

About

Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels searching for a guest experience solution

Audience

Hotels requiring a solution to enhance their guest satisfaction through seamless, contactless check-in processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Company Information

Hotelinking
Founded: 2016
Spain
www.hotelinking.com

Alternatives

Alternatives

Wiacom

Wiacom

Wiacom.ai
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Categories

WiFi Hotspot Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

Adyen Not Supported
Alipay Not Supported
Apple Pay Not Supported
Avalon Not Supported
CCR1016-12G Not Supported
Cendyn Booking Engine Not Supported
Cisco Meraki Not Supported
Cloudbeds Not Supported
Cryptopay Not Supported
Google Pay Not Supported
HubSpot Customer Platform Not Supported
M3 Not Supported
Mailchimp Not Supported
Nuclias Not Supported
OPERA Cloud PMS Not Supported
STAY Not Supported
Stripe Not Supported
SurvOPT Not Supported
Ulyses Cloud Not Supported
Winhotel Not Supported

Integrations

Adyen Supported
Alipay Supported
Apple Pay Supported
Avalon Supported
CCR1016-12G Supported
Cendyn Booking Engine Supported
Cisco Meraki Supported
Cloudbeds Supported
Cryptopay Supported
Google Pay Supported
HubSpot Customer Platform Supported
M3 Supported
Mailchimp Supported
Nuclias Supported
OPERA Cloud PMS Supported
STAY Supported
Stripe Supported
SurvOPT Supported
Ulyses Cloud Supported
Winhotel Supported
Claim Guestware and update features and information
Claim Guestware and update features and information
Claim Hotelinking and update features and information
Claim Hotelinking and update features and information