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About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

About

HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels searching for a guest experience solution

Audience

HelloShift supports hotel owners, managers, and their staff and serves hotel management companies, including branded hotels, select and limited-service hotels, and independent hotels.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Company Information

HelloShift
Founded: 2014
United States
helloshift.com

Alternatives

Alternatives

ALICE

ALICE

Actabl
HotelEYE

HotelEYE

ATKEN Techniki
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Integrations

Beds24 Not Supported
FLEXIPASS Not Supported
Hapi Not Supported
INTELITY Supported
Innspire Supported
Mini Hotel PMS Not Supported
OpenKey Not Supported
rezStream Cloud PMS Not Supported

Integrations

Beds24 Supported
FLEXIPASS Supported
Hapi Supported
INTELITY Not Supported
Innspire Not Supported
Mini Hotel PMS Supported
OpenKey Supported
rezStream Cloud PMS Supported
Claim Guestware and update features and information
Claim Guestware and update features and information
Claim HelloShift and update features and information
Claim HelloShift and update features and information