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About

Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing PMS rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses. Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain. Guestara integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24,

About

All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups, used by front desk teams, operations managers, and hotel owners.

Audience

Hotels and resorts seeking a mobile application solution to facilitate the entire digital guest journey

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Guestara
Founded: 2024
India
www.guestara.com

Company Information

Prefme
India
prefme.com/partners/

Alternatives

Alternatives

Blue Panda PMS

Blue Panda PMS

Blue Panda
ninexhoomie

ninexhoomie

Ninexfold Agency LLP

Categories

Categories

Guest Messaging Supported

Integrations

Beds24 Supported
Cashfree Payments Supported
Cloudbeds Supported
Gmail Supported
Hotelogix Supported
Instagram Supported
LINE Supported
Mews Supported
Microsoft Outlook Supported
Paytm Supported
Razorpay Supported
STAAH Channel Manager Supported
Salto Supported
Stripe Supported
Twilio Supported
Viber Supported
WhatsApp Supported
WinHMS Express Supported
eZee Absolute Supported

Integrations

Beds24 Not Supported
Cashfree Payments Not Supported
Cloudbeds Not Supported
Gmail Not Supported
Hotelogix Not Supported
Instagram Not Supported
LINE Not Supported
Mews Not Supported
Microsoft Outlook Not Supported
Paytm Not Supported
Razorpay Not Supported
STAAH Channel Manager Not Supported
Salto Not Supported
Stripe Not Supported
Twilio Not Supported
Viber Not Supported
WhatsApp Not Supported
WinHMS Express Not Supported
eZee Absolute Not Supported
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Claim Guestara and update features and information
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