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About

Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing PMS rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses. Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain. Guestara integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24,

About

Patel HMS is a cloud-based Hotel Management Software designed to simplify hotel operations for independent hotels, motels, resorts, inns, villas, guest houses, and vacation rentals. The platform helps hotel owners and staff manage reservations, front desk operations, housekeeping, guest check-in/check-out, room availability, rate management, employee management, reporting, and payment processing from a single dashboard. Patel HMS also offers OTA channel management, smart guest ID scanning, real-time reporting, multi-property management, and secure cloud access. With an easy-to-use interface and automation features, Patel HMS helps improve operational efficiency, reduce manual work, and enhance the guest experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups, used by front desk teams, operations managers, and hotel owners.

Audience

Hotel Owners, Hotel Managers, Motel Owners, Resort Managers, Hospitality Businesses, Vacation Rental Operators, Independent Hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Version
Free Trial

Pricing

Contact for Pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Its a Good big step towards growing hotels. it will Help maximize the revenue, increases occupancy rates, streamlines daily operations and improves operational efficiency.
  • Definitely a reliable solution for growing hotels. Helps maximize revenue, increases occupancy rates, streamlines daily operations, improves operational efficiency and more.

Cons

  • Initial learning curve for advanced features. New users will need to get train to use all the features provided in the product properly.
  • Initial learning curve for advanced features. New users may need training to use all features effectively.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guestara
Founded: 2024
India
www.guestara.com

Company Information

Patel HMS
Founded: 2020
United States
www.patelhms.com

Alternatives

Alternatives

eZee Frontdesk

eZee Frontdesk

eZee Technosys
eZee Absolute

eZee Absolute

eZee Technosys
Cheerze

Cheerze

Fourth Dimension Software Systems
Shiji Daylight PMS

Shiji Daylight PMS

Shiji Group

Categories

Categories

Integrations

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute
Claim Guestara and update features and information
Claim Guestara and update features and information
Claim Patel HMS and update features and information
Claim Patel HMS and update features and information