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About
Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing property management system rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses.
Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain.
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About
The all-in-one hotel management system to grow your business. In order to be successful any hotel has to take into account the needs of its guests and provide them with services of high quality. First, it means rapid occupancy of the hotel rooms without unnecessary bureaucracy and the opportunity to book a room in advance from any place in the world. Anyone should be confident that it is possible to have a real rest after arrival. The hotel tries to minimize the complexity of further services offering the flexibility built into payment for them. Today’s efficient software developed by OtelMS is a comprehensive and simple solution to most problems in real estate management. Using the Company’s long-term successful experience in managing various hotel property, the OtelMS developers have created a secure “cloud” service that makes it possible to monitor and manage a variety of guest accommodation facilities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Independent and boutique hotels, resorts, hostels, short-term rental operators, and growing hotel groups. Within a property, used by front desk and reception teams, guest experience and operations managers, and hotel owners or general managers.
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Audience
Hotels, hostels, and hospitality
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$99/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuestara
Founded: 2024
India
www.guestara.com
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Company InformationOtelMS
Founded: 2013
United States
otelms.com
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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