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About

Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.

About

Tenzo is a Restaurant PerformanceOps platform that consolidates data from all your operational sources—such as sales, labor, inventory, and reviews—into one unified dashboard. It uses machine learning to analyze and predict future demand, helping businesses plan more efficiently and optimize labor. Tenzo automates reporting to deliver real-time metrics when you need them, streamlining decision-making and saving time. With features like benchmarking, it allows businesses to compare performance across multiple sites and identify areas for improvement. Tenzo integrates with over 70 platforms, making it easy to connect with your existing tech stack. Trusted by more than 250 companies worldwide, it empowers restaurants to shift from survival mode to thriving operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data

Audience

Tenzo is ideal for restaurant owners, operators, and hospitality executives seeking a data-driven platform to unify operations, optimize labor, forecast demand, and increase profitability across single locations or multi-site portfolios

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$600 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GuestXM
United States
guestxm.com

Company Information

Tenzo
Founded: 2016
United Kingdom
www.gotenzo.com

Alternatives

Alternatives

Delightable

Delightable

Fishbowl
PAR OPS

PAR OPS

PAR Technology

Categories

Categories

Sales Forecasting Features

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Integrations

Adora POS
Axis LMS
KayaPush
Lightspeed Restaurant
Nekton.ai
Push Operations
SpotOn
Stackreaction
TISSL
Uptix
Vita Mojo
me&u

Integrations

Adora POS
Axis LMS
KayaPush
Lightspeed Restaurant
Nekton.ai
Push Operations
SpotOn
Stackreaction
TISSL
Uptix
Vita Mojo
me&u
Claim GuestXM and update features and information
Claim GuestXM and update features and information
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Claim Tenzo and update features and information