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About

GuestPoint is a powerful cloud-based Property Management System designed to be easy to learn and simple to use. Built for enterprise level and independents alike our focus is on motels, motor inns, serviced apartments, caravan parks and hotels. GuestPoint helps streamline operations, grow revenue and enhance the guest experience. Our all-in-one platform includes PMS, integrated booking engine, channel management, Owner Accounting, Direct GDS connectivity, secure embedded payment processing, reporting and website solutions, everything you need in one seamless ecosystem. With GuestPoint powerful automation tools, real-time OTA synchronisation, integrated payments and advanced business insights, GuestPoint reduces manual tasks while improving cash flow and operational visibility. Backed by 24/7 global support and dedicated onboarding, GuestPoint empowers accommodation providers to operate more efficiently, grow revenue and scale with confidence in a competitive global market.

About

Trusted by thousands of independent hoteliers around the world, innRoad is an award-winning feature-rich hotel management software designed to help hotel establishments save time, increase occupancy, boost revenue, and focus on guests. Easy to setup and use, innRoad's all-in-one hotel management software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. Users can easily monitor and optimize the hotel's performance metrics with daily performance reports and surge alerts. Plus, innRoad is known for their top-tier 24/7 customer support team and fee-free pricing. When switching to innRoad, customers report a boost in direct bookings, increased room revenue, and overall improved efficiency. A free data migration for both past and future reservations is included as well as a dedicated implementation advisor to get your property up and running in no time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Caters to all accommodation properties, including hotels, motels, resorts, inns, and bed and breakfasts (B&B).

Audience

Property owners and managers of inns, hotels, campgrounds, resorts, BnBs, vacation rentals, lodges, pubcos..

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I can go online from all the devices I have tried and easily adjust stay details. This is essential when running an environment that is constantly changing.
  • I like that the software has a great tape chart, I don't have to do an audit every day and it pretty user friendly.
  • Really user friendly and customer support is great. We have quick turn around time for issues. Yay!
  • Easy to set up and use. Great property management, channel management, reservations and booking engine that integrates with our website.
  • Great customer service. Easy platform to manipulate. Can have all my resorts in the same platform. Links with OTA's.

Cons

  • There as some issues with adjusting room type as I am remodeling. However technical support does assist in that.
  • I don't like that the report section is not that great, it would be nice to have a few more options.
  • Some features and their location. Wish that would.
  • Would like improvement on session management so that I don't have to login several times per day.
  • Doesn't work perfect with Mac sometimes have to change settings a few times. Cannot update quotes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GuestPoint
Founded: 2009
Australia
www.guestpoint.com

Company Information

innRoad
Founded: 2007
United States
www.innroad.com

Alternatives

Slope

Slope

Slope.it

Alternatives

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Integrations

Airbnb Not Supported
Akia Not Supported
Booking.com Not Supported
Canary Digital Tipping Not Supported
Expedia Not Supported
Idealpos Supported
OpenKey Supported
STAAH Channel Manager Supported
SiteMinder Supported
Tripadvisor Not Supported
Tyro EFTPOS Supported
Vrbo Not Supported
Whistle Messaging Not Supported

Integrations

Airbnb Supported
Akia Supported
Booking.com Supported
Canary Digital Tipping Supported
Expedia Supported
Idealpos Not Supported
OpenKey Not Supported
STAAH Channel Manager Not Supported
SiteMinder Not Supported
Tripadvisor Supported
Tyro EFTPOS Not Supported
Vrbo Supported
Whistle Messaging Supported
Claim GuestPoint and update features and information
Claim GuestPoint and update features and information
Claim innRoad and update features and information
Claim innRoad and update features and information