Inntopia

Inntopia

1.0 out of 5 stars
GuestDiary.com Inntopia

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GuestDiary.com:

About

Powerful and cost-effective platform to manage your all your hotel or guesthouse reservations. Based in Donegal, Ireland, we have been helping Hotels & Guesthouses with their reservations tech for over 20 years. Yes that’s right! No contracts and no upfront fees, now or ever. You are free to hand our products back at any time. Evening and weekend support is included on all packages! Get your property set up on GuestDiary in just 7 days. Our connected cloud-based Diary allows you to quickly and easily manage all your reservations across all your OTA’s. Get a fast, responsive, stylish, mobile-friendly website with no upfront costs and ongoing website support. Manages all your rates, availability and reservations across all your online sales channels from one place! Take online bookings directly with our secure and easy-to-use Booking Engine and save on commission paid to OTA’s!
Inntopia:

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.
GuestDiary.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Inntopia:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GuestDiary.com:

Audience

Hotels in need of a platform to manage all their hotel or guesthouse reservations
Inntopia:

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems
GuestDiary.com:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Inntopia:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GuestDiary.com:

API

Offers API Not Supported
Inntopia:

API

Offers API Not Supported
GuestDiary.com:

Screenshots and Videos

Inntopia:

Screenshots and Videos

GuestDiary.com:

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported
Inntopia:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
GuestDiary.com:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Inntopia:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5
Inntopia:

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.
GuestDiary.com:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Inntopia:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
GuestDiary.com:

Company Information

GuestDiary.com
Founded: 2007
Ireland
www.guestdiary.com
Inntopia:

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com
GuestDiary.com:

Alternatives

Inntopia:

Alternatives

GuestDiary.com:
Inntopia:
roommaster

roommaster

3.0 out of 5 stars
GuestDiary.com:
inReception

inReception

InReception
Inntopia:
GuestDiary.com:
Little Hotelier

Little Hotelier

SiteMinder
Inntopia:
SiteMinder

SiteMinder

4.6 out of 5 stars
GuestDiary.com:
Inntopia:
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
GuestDiary.com:

Categories

Inntopia:

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported
GuestDiary.com:

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Not Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported
Inntopia:

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported
GuestDiary.com:

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
ResLogic Not Supported
Rezometry Not Supported
WebRezPro Not Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported
Inntopia:

Integrations

Affirm Supported
Canary Digital Tipping Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
ResLogic Supported
Rezometry Supported
WebRezPro Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported
GuestDiary.com:
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Inntopia:
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