GuestCentrixCMS Hospitality
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Related Products
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About
With over 30 years experience in delivering hospitality software solutions, CMS Hospitality's GuestCentrix offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel GuestCentrix will aim to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry.
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About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience |
Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$155.00/month
Pricing is based on property size.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCMS Hospitality
Founded: 1993
Australia
www.cmshospitality.com
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Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
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Alternatives |
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Not Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Not Supported
Multi-Property
Supported
Online Booking
Not Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Not Supported
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Integrations
Altitude
Supported
Cendyn CMS
Supported
Cendyn Loyalty
Supported
Cendyn Revintel
Supported
Clock PMS+
Not Supported
Elina
Not Supported
Expedia
Not Supported
Facebook
Not Supported
Fork
Not Supported
Google
Not Supported
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Integrations
Altitude
Not Supported
Cendyn CMS
Not Supported
Cendyn Loyalty
Not Supported
Cendyn Revintel
Not Supported
Clock PMS+
Supported
Elina
Supported
Expedia
Supported
Facebook
Supported
Fork
Supported
Google
Supported
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