GuestCentrix

GuestCentrix

CMS Hospitality
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About

With over 30 years experience in delivering hospitality software solutions, CMS Hospitality's GuestCentrix offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel GuestCentrix will aim to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry.

About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$155.00/month
Pricing is based on property size.
Free Version Not Supported
Free Trial Not Supported

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CMS Hospitality
Founded: 1993
Australia
www.cmshospitality.com

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Alternatives

360HMS

360HMS

360 Mango Solutions

Alternatives

Infor HMS

Infor HMS

Infor
MAIS Systems HSC

MAIS Systems HSC

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Lanoza

Lanoza

Zinfog Codelabs
EAZEMO

EAZEMO

EZ NEXT TECHNOLOGIES

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Agoda Not Supported
Altitude Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
ChargeAutomation Supported
EasyWay Supported
Elina Not Supported
Facebook Not Supported
Google Not Supported
Idealpos Supported
InTouch Data Supported
Infor POS Not Supported
MyStay Supported
OPERA Cloud PMS Not Supported
Salesforce Not Supported
UpsellGuru Supported
WhatsApp Not Supported

Integrations

Agoda Supported
Altitude Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
ChargeAutomation Not Supported
EasyWay Not Supported
Elina Supported
Facebook Supported
Google Supported
Idealpos Not Supported
InTouch Data Not Supported
Infor POS Supported
MyStay Not Supported
OPERA Cloud PMS Supported
Salesforce Supported
UpsellGuru Not Supported
WhatsApp Supported
Claim GuestCentrix and update features and information
Claim GuestCentrix and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information