GuestCentrixCMS Hospitality
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About
With over 30 years experience in delivering hospitality software solutions, CMS Hospitality's GuestCentrix offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel GuestCentrix will aim to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry.
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About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience |
Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$155.00/month
Pricing is based on property size.
Free Version
Free Trial
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Pricing
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCMS Hospitality
Founded: 1993
Australia
www.cmshospitality.com
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Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Agoda
Altitude
Amadeus Central Reservations System (CRS)
Clock PMS+
EasyWay
Elina
Expedia
Google
H&L POS
Idealpos
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Integrations
Agoda
Altitude
Amadeus Central Reservations System (CRS)
Clock PMS+
EasyWay
Elina
Expedia
Google
H&L POS
Idealpos
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