GuestAssist

GuestAssist

NewBook
TravelPal

TravelPal

TravelPal Inc.
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About

Our GuestAssist App is so handy, it’s like having another staff member without the extra costs. Guests can find all the information they need before and during their stay, reducing the number of phone calls you’ll receive. View account balances and make instant, online credit card payments. Get directions to and around your property. Access information about your property, including amenities and local services. Stay updated about the weather to plan activities. Get Wi-Fi login details without asking at the office. Purchase add-ons, such as breakfast and a picnic hamper. Access handy information, such as amenities and local services. View account balances and make instant, online credit card payments. Stay updated about the weather to plan activities. Access information about your property, including amenities and local services.

About

TravelPal is an AI guest messaging and upsell tool for vacation rental property managers using Guesty, priced at $25 per unit per month. It answers guest messages around the clock, in the language the guest writes in, from your own listing data and message history. Then it sells: late checkout, early check-in, and mid-stay cleaning are offered in chat at your exact prices, paid by card, with every sold change written into Guesty so your front desk and cleaning crew see it where they already look. TravelPal knows when to stop. Complaints and refund requests stop the AI and alert a person. Questions it cannot answer confidently are held for your team, and your answer is relayed back to the guest in one voice. The price is a flat $25 per unit per month: no onboarding fee, no commission on upsells, no message caps, and no surcharge as you add units. A Miami property management company has run TravelPal on 144 units since August 2026.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Guest messaging solution for hotels and businesses

Audience

Vacation rental and short-term rental property management companies using Guesty

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$25/month/unit
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

NewBook
Founded: 2010
Australia
guestassist.app/

Company Information

TravelPal Inc.
Founded: 2024
United States
asktravelpal.com

Alternatives

Alternatives

Escapia

Escapia

Vrbo

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported
Vacation Rental Supported

Integrations

No info available.

Integrations

No info available.
Claim GuestAssist and update features and information
Claim GuestAssist and update features and information
Claim TravelPal and update features and information
Claim TravelPal and update features and information