GuestAssist

GuestAssist

NewBook
+
+

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About

Our GuestAssist App is so handy, it’s like having another staff member without the extra costs. Guests can find all the information they need before and during their stay, reducing the number of phone calls you’ll receive. View account balances and make instant, online credit card payments. Get directions to and around your property. Access information about your property, including amenities and local services. Stay updated about the weather to plan activities. Get Wi-Fi login details without asking at the office. Purchase add-ons, such as breakfast and a picnic hamper. Access handy information, such as amenities and local services. View account balances and make instant, online credit card payments. Stay updated about the weather to plan activities. Access information about your property, including amenities and local services.

About

RoomChecking is a hotel operations platform designed to fit the specific workflows of your property. It helps manage housekeeping, maintenance, guest services, and inventory through tools that automate tasks, improve communication, and ensure accountability across teams. The platform integrates directly with leading PMS systems like MEWS, enabling the use of real-time reservation data, room statuses, and guest preferences to create accurate cleaning schedules and task assignments. Staff receive clear instructions, while managers can monitor progress, adjust priorities, and address issues as they arise. Designed for properties of all sizes, from boutique hotels to multi-property groups, RoomChecking supports complex requirements such as mixed stays (short, mid, long), multi-PMS integrations, and compliance with regional standards. The platform has been tested in large-scale operations, including managing over 16,000 rooms during the Paris Olympics. RoomChecking helps hotels run

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Guest messaging solution for hotels and businesses

Audience

Hotels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199 per month
RoomChecking offers customized pricing tailored specifically to your property's size. Our flexible subscription model scales with your room count, ensuring you only pay for what you need. Contact our team today for a personalized quote designed for your hotel's unique requirements and discover how affordable operational excellence can be.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

NewBook
Founded: 2010
Australia
guestassist.app/

Company Information

RoomChecking
Founded: 2013
France
www.roomchecking.com/en

Alternatives

Alternatives

Oprivia

Oprivia

Brander Consulting

Categories

Guest Messaging Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Mews Not Supported
RMS POS Not Supported

Integrations

Mews Supported
RMS POS Supported
Claim GuestAssist and update features and information
Claim GuestAssist and update features and information
Claim RoomChecking and update features and information
Claim RoomChecking and update features and information