GrowthDot Video ReplyGrowthDot
|
||||||
Related Products
|
||||||
About
Enhance the customer support experience by utilizing the Video Reply app for Zendesk to record and send video replies within tickets instead of plain text messages. Despite its potential, video is often underutilized in customer support. Video replies offer a fantastic way to create quick product tutorials, introduce yourself, or demonstrate solutions. Video Reply can help build trust, expedite ticket resolution times, and ultimately increase customer satisfaction.
With Video Reply, record videos directly from Zendesk tickets or select from your app's library
Use video to create tutorials and capture the necessary steps to resolve customer issues
Save your videos in the library for future use
Request videos from customers to better understand their issues and needs
Organize your videos with tags to keep them easily accessible and grouped together
Create customized video page previews for your recipients
|
About
When professionals require an embedded video recording solution for interviews, lessons, or interrogations, they need a system that readily embeds into their workflow, offers excellent video recording, and is easy to use. SimpleVideo does exactly that!
Streamlined Software: SimpleVideo’s software architecture is reliable and modernized, built for longevity and supportability.
Production-Grade Hardware: Production-grade, HD cameras and high-quality microphones that make sure no detail is lost.
Headache-Free Installation: Self-install or work with us.
Our project management approach means less time in meetings.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Customer support representatives
|
Audience
Healthcare, legal, education professionals
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and VideosNo images available
|
|||||
Pricing
$19 per agent/per month
Free Version
Free Trial
|
Pricing
$27 per user per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationGrowthDot
Founded: 2015
Ukraine
growthdot.com
|
Company InformationSimpleVideo
Founded: 2022
United States
www.simplevideo.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Zendesk
|
||||||
|
|
|