Related Products
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About
GroHawk uses NPS, CSAT & CES to help you identify how your customers are feeling right now about your brand. Are your employees and customers ready to get back to business with you? What changes would they like to see? Need a tool to gather customer details for Track & Trace? Survey your employees and identify their sentiments on your measures as they return to work. Speak to your customers and understand their concerns as they begin to shop with you again. Ensure you're compliant with government guidelines by collecting customer details as you reopen your business. GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals. Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering. Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.
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About
Start with our multi-touch attribution templates that power over 1,000,000 responses per month. Gather anything with 12 question types and and extensive library of templates. Use our pre- and post-purchase surveys to discover new insights where other attribution tools fall short. Overlay time to first purchase and discover channel questions to get a view of channel impact over time. Break down your attribution survey responses by average order value to get a clearer view of attribution and better understand the revenue impact of channels, demographics, purchase motivation, and more. Survey abandoned cart shoppers to identify why they didn’t buy and address their concerns in real-time. Or survey customers who haven’t repurchased, then give them an auto-generated promo code to thank them.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a solution to create surveys for their clients and customers
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Audience
Ecommerce brands searching for a platform to leverage data to find customers and create meaningful interactions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGroHawk
Founded: 2017
United Kingdom
www.grohawk.com
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Company InformationKnoCommerce
Founded: 2021
United States
knocommerce.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
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Integrations
Klaviyo
Not Supported
Loop Subscriptions
Not Supported
Replo
Not Supported
Shopify
Not Supported
Triple Whale
Not Supported
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Integrations
Klaviyo
Supported
Loop Subscriptions
Supported
Replo
Supported
Shopify
Supported
Triple Whale
Supported
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