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About

GroHawk uses NPS, CSAT & CES to help you identify how your customers are feeling right now about your brand. Are your employees and customers ready to get back to business with you? What changes would they like to see?​ Need a tool to gather customer details for Track & Trace? ​ Survey your employees and identify their sentiments on your measures as they return to work. Speak to your customers and understand their concerns as they begin to shop with you again. Ensure you're compliant with government guidelines by collecting customer details as you reopen your business. GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals. Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering. Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.

About

Start with our multi-touch attribution templates that power over 1,000,000 responses per month. Gather anything with 12 question types and and extensive library of templates. Use our pre- and post-purchase surveys to discover new insights where other attribution tools fall short. Overlay time to first purchase and discover channel questions to get a view of channel impact over time. Break down your attribution survey responses by average order value to get a clearer view of attribution and better understand the revenue impact of channels, demographics, purchase motivation, and more. Survey abandoned cart shoppers to identify why they didn’t buy and address their concerns in real-time. Or survey customers who haven’t repurchased, then give them an auto-generated promo code to thank them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution to create surveys for their clients and customers

Audience

Ecommerce brands searching for a platform to leverage data to find customers and create meaningful interactions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GroHawk
Founded: 2017
United Kingdom
www.grohawk.com

Company Information

KnoCommerce
Founded: 2021
United States
knocommerce.com

Alternatives

SurveyBox

SurveyBox

YellowHawk

Alternatives

CHI Express

CHI Express

Logica Infotech Services
PxidaCX

PxidaCX

Pxida

Categories

Categories

eCommerce Tools Supported
Survey Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

Klaviyo Not Supported
Loop Subscriptions Not Supported
Replo Not Supported
Shopify Not Supported
Triple Whale Not Supported

Integrations

Klaviyo Supported
Loop Subscriptions Supported
Replo Supported
Shopify Supported
Triple Whale Supported
Claim GroHawk and update features and information
Claim GroHawk and update features and information
Claim KnoCommerce and update features and information
Claim KnoCommerce and update features and information